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"0 stars is what I would like to enter. Extremely poor service, came 2 times to fix a leak. Caused a new leak and they refused to take ownership for it. The owner, Brendan, was extremely rude when I tried to explain what occurred. This is an example of how Brenden responded to me via text: Brenden: "I'm not gonna fight with you over it the video clearly shows the line isn't leaking the blue valve housing is. There is no way you had a drip that bad for 2 weeks and just noticed it today. You noticed a tiny defrost water leak 12 hrs after they left. They didn't unhook the water or turn the water off or mess with the water in any way so there's no way they cracked the valve. I am not replacing a part we didn't break or damage. Period. " Me: "Brendan, thanks for your time. You know this isn't right. I was referred to you by a very good friend, disappointing. Referrals go a long way as you know. I'll be sure to pass along this thread and the experience to him and all the other businesses owners in our network. God bless""

"HPI did a fantastic job replacing my roof! They gave me plenty of different options on shingle types and colors, and were very attentive throughout the whole process. The crew did a truly wonderful job and they were fast, and clean. Just 2 days and we had a newly shingled roof! I’ll definitely be hiring HPI for more jobs in the future both in and around my home."

"First to respond, Gave fast, friendly and affordable service. If it's on your honey do list stop complaining and give Lucky a call."

"Timely and accurate work, nice laborers, and cleaned up after themselves! Great Company! Attentive and Friendly! I would recommend and hire again!"

"Timely, efficient, and did what they promised. I would use them again and recommend them as well!"

"I was going to try to do some of the work in my kitchen myself, but the main home water valve was so ugly I was afraid to touch it. The original problems were leaks in the compression fittings & adapters connecting copper tubes from under the sink to the dishwasher and fridge. I thought I was going to go back to bare pipes coming out of the wall under the sink, but the technician talked me out of that because the more you screw around with an old pipe the greater the chances something will break or leak inside the wall itself. We kept the functioning multi-turn kitchen sink valves and only replaced the valve and pipes / hose going to the dishwasher. I had him take the refrigerator feed out of the loop entirely and I'll never use a refrigerator icemaker again. My laminate is ruined, but that was before the technician showed up. This guy was professional and very knowledgeable. I feel like he steered me in the right direction and helped me maximize the amount of good things I was able to do with only $500 budget. This would have cost $650 but I joined their $8/month club and they knocked the service visit charge out since I found them on Angie's list. Since they can only really do priority service during the winter (when pipes are bursting) for club members, I figured paying $100 over a year for a $100 discount on this visit was a no brainer. Anything else I have them do this year will be discounted and I'll jump ahead of anyone who isn't a club member. Based on my experience today, I'm going to continue using Benjamin Franklin any time I need a plumber."

"Plumber did such a poor job I had to pay another plumber just to correct his mistakes. He left his shop vac and tools afterward. Left a toilet in my closet which I was told was to be picked up 9 days ago. Called and spoke with Jasmine who was absolutely rude and condescending and refused to give me a day for the toilet to be picked up. Save yourself the headache and find anyone else."

"This hasn’t been a smooth process for me. There was a lack of communication. The team that came out was not prepared or detailed oriented and they did not properly cleanup their messes. When they arrived they did actually work the work just wasn’t satisfactory. I appreciate that Tristan did attempt to make things right. I’m disappointed at the fact that I wasn’t included in the decision making process as only I have a vision of how I want my home to look. The door is gorgeous. Thank you to Roger Soto for making the effort to do the work with pride and effort. Just because it wasn’t a smooth process for me doesn’t mean the same for you. Things were not conducted to my expectations. This may not be how Amberstone does business or wants to be known to operate but this is what happened. And this is my honest review as a patronage of a business I have a right to leave a review of my experience regardless if it’s positive or negative it’s not personal."

"Excellent, Sean was on time, very pleasant to work with and stuck to the price he quoted. I will use them again. Thanks"

"The project went great! Anthony and his team were on-time, showed up as promised and worked until the project was finished."