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"The project was completed on time and at the quoted price."

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"Experts at their craft, honest and punctual"

"Extremely Disappointed – Unprofessional and Unreliable Service I don’t usually leave reviews, but after my experience with this electrical company, I feel it’s necessary to warn others. From the start, working with this contractor has been nothing but frustrating and disappointing. This company was hired as a subcontractor during the construction of my new home. One of the tasks was to terminate several Cat5 cables—a simple, straightforward job that should’ve been completed without issue. When they sent an electrician out in December, he managed to complete two of the cable terminations but said he needed help accessing the remaining cables. Instead of following through, the company avoided responsibility and continuously made excuses, claiming the job was “outside their scope” despite already starting the work. At no point was it communicated to me that terminating the remaining cables would be my responsibility. In fact, the same company completed other terminations throughout the house without issue. What’s worse is that after waiting months for a resolution, I—someone with no electrical experience—was able to locate and make the cables accessible myself. If I could manage that, there’s no reason a professional couldn’t have done the same. On top of all this, I was given two completely different price quotes for the same job. Initially, I was told the first hour would be waived and subsequent hours would be billed at a fair rate. Later, that rate increased without explanation. When I asked about the conflicting quotes, instead of providing clarity, the contractor refused to continue the work altogether. Let me be clear: This issue was never the homeowner’s responsibility—it was a clear lack of communication, follow-through, and professionalism on their part. If you’re considering hiring this company, think twice. They’ve shown a complete disregard for their responsibilities and zero concern for customer satisfaction. I would not recommend them to anyone."

"David Gray Electrical Services did an awesome job. The lead electrician was very knowledgeable and had some great recommendations. They also didn't try to up sale me on anything. I highly recommend them."

"We were taken advantage of from a Jacksonville company when we needed help. DO NOT use this company for any plumbing, cooling or heating needs even if it’s an emergency. Please read the following: We called FENWICK for assistance with our HVAC. During a recent cold snap our HVAC system froze and required immediate attention. A technician arrived and said he couldn’t work on the system until it was defrosted. If it wasn’t frosted that night, he wasn’t sure when he or any other associate could return. He said it would cost $188.00 to defrost the system. For over an hour the associate and I, in freezing temperatures, late in the evening, using hot water from our bathroom tub and our buckets, defrosted the unit. He diagnosed the problem and said we needed a Heat Pump Defroster Sensor. (part number: HH18HA279). The part had to be ordered and would take 5 to 7 days and the part would cost $441.00. Installation could take another 5 to 7 days. FENWICK charged us $89.00 for the service visit and $188.00 to defrost the unit. The part was installed about a week later. While waiting for the part I went to their web site and found that 3 coupons were available but were not offered. We asked the technician why he didn’t offer the coupons to which he replied “that’s up to you”. I took a photo of the part number and found that the part was sold by FACTORY AUTHORIZED PARTS. I found the part on-line for $31.00 and that it was available from Amazon and could be delivered free the next day. The final cost was $490.00 for the installation of a $31.00 part. After questioning the cost, FENWICK offered to waive the $89.00 service fee and offered to honor the coupons we found on-line from their web site. Our final cost was $530.00 ($342.00 plus $188.00) for the service call. Caveat Emptor!"

"Great Service. Service Technician was great."

"for the wiring that has been installed in my circuit breaker has been tripping because there was problem. the circuit breaker is arching, and the company who is monitoring my electricity said its a "fire hazard" but he keeps ignoring it. I argue with him yesterday and told him to come back because I need to use the spa because of my back problem. He said he don't have any open time and keeps ignoring it. The issue is the wiring that he installed, but he's trying to find another problem with my house to divert the issue. The thing company also talked to him last saturday and keeps explaining what is wrong with the wiring but he said that there;s nothing wrong with it."

"Jesse showed up on time and provided a competitive estimate! Plus, he completed the work earlier than I anticipated. He was a pleasure to work with and I will hire him again."

"The estimate process was very easy and they provided it the same day"