Get matched with top pipe repairers in Ferndale, MI

"I had observed that there's a leak. They make sure that it will be repair and everything was good. I've used them before and I will going to use them again. Very satisfied for the service. Excellent job."

"Brian came out to my house immediately in response to something that I perceived as an emergency situation. Brian diagnosed the problem as a relatively minor and inexpensive issue even though he clearly could have sold me on a very expensive and unnecessary repair. I will call use him again."

"He was very professional and did a good job. He even came early. He gave me a selection of products to install. And he even came back later to check to see that everything was ok. I highly recommend Edge plumbing."

"I had standing water in my sink for days and called Metro Rooter. They came out a couple of hours later. The drain was a mess but they got the clog and that made my day."

"Bob Gray and his team at 4-Ever Water-Tite did amazing work on our basement. I fully recommend this company without hesitation for any basement waterproofing, plumbing, or foundation work. The team was extremely knowledgeable and skilled, professional, courteous, and just good people all around. Bob was able to schedule our project in quickly and it was completed within three days. The work that was completed was exceptional, as well as the clean-up. The price was also very reasonable and the work has a lifetime transferable warranty."

"Very impressed with this company. Paul is absolutely fantastic! He made quick work of what was my plumbing nightmare. I had leaking steel pipes for years, Paul took care of in a coue hours. Paul was friendly, respectful and professional. I will absolutely hire him again."

"These guy were the best. Showed up on time that was estimated. Explained exactly what needed to be done to replace the water heater. Gave me options with prices on size of hot water tank. Cleaned up the mess. Everyone that I spoke with at this company was super polite."

"The first time I called Service Experts to come look at my leaking hot water heater, the guy who came out couldn't find a leak in my hot water heater (the pool of water had dried up) but noticed that the gas line feeding the hot water heater wasn't connected properly. I made another appointment for the following week to have the gas line fixed. Fast forward to the day of the appointment, Service Experts was late (they missed the promised time window I was given when making the appointment) but ready to work. This time another pool of water had appeared beneath the old water heater and he was able to determine that it was dying and needed to be replaced. They ran back out and had my new water heater in under an hour.

The gas line was replaced while they swapped out the old water heater for a new one. All told it took about 4 hours to complete the work, and both guys were very professional (they cleaned up after themselves and hauled away the old hot water tank)."

"Owner, Jeff was very responsive, professional, and helpful. JAM home services offer the full package. We had two bathrooms and a master bedroom painted, some wall repairs, and new light fixtures installed. All work was done perfectly, I would definitely hire again. The crew was punctual and very friendly. They were very professional, worked diligently, and were careful in our home. Jeff went over what they were going to be doing and how the days would go. The crew also checked in to have us view the work they had done. It was a pleasure to work with Jeff and his crew and will be contacting them again for any future jobs that may come."

"I called Mike because the kitchen sink at my mom's was backing up after upper story toilets were flushed. This has necessitated my 81 year old mom go down two flights of stairs in the middle of the night to use the bathroom.

This has not been a problem until the huge flooding storm we had in SE Michigan. The house is an almost 50 year old tri-level and the drains have not been snaked in recent or even remote memory. I called purchased a voucher for drain clearing or sewer line cleaning. This problem only occurred after rain storms and we were concerned that her line to the street was backed up with roots and such. The clean out on the stack was clear, and it did not appear that there was a blockage in the vent.

Mike contacted me via email and I called him after the order was placed. He was very kind and professional on the phone and we agreed to speak the following day to set up a time to come over to look at the situation. From there I had difficulty reaching him due to both of his phones having voice mail boxes that were full. When I did reach him after a couole of days, he was incredibly apologetic. We agreed upon a day and time to meet at my mom's house.

Mike was to have met us between 1 and 3 with a phone call to is when he was on his way and about a half hour away. He told me he was picking up supplies by himself. There was no phone call back and no way to reach him due to the filled mail boxes. He finally showed up with an assistand who appeared. It was very apparent that he was overworked and rushed and had inadequate assistance. During one of our many conversations, he told me his daughter who worked in his office was out.

In any event, my sister reported that Mike arrived with no tools that she was aware of. The toilets were flushed and no back up occurred. Mike opened the floor drain in the lower level and listened to the pipes. He stated that from what he could hear, the pipes ran freely. I had told him that the problem occured during rainstorms and heavy storm drain activity. It was a lovely dry day when Mike came. Additionally
As far as I knew, the drains had not been snaked or scoped to the street
In at least 25 years.

Mike was at the house for about 10-15 minutes, told my mom that he would not charge us because he did no repairs and that we should call him to come back if the problem occurred again. She was slsoThe problem has re-occured but told that Mike would call or email me. I received an email indicating that I should call him if there is a problem. Given the problem I experienced in reaching Mike, the problem with his arriving at the house very late, and then the impression we were left with that this was not an issue he was willing to investigate further - or for which he was not prepared - or for which he did not have equipment or help, I am really reluctant to ask him to come back. In fairness, Mike seemed to be a really nice man, was courteous and kind to my mom, my sister and myself, but he seemed overwhelmed, distracted, underprepared, overworked and he may have over promised. If I could see any consistency of follow-through and be assured that he would actually follow through and snake and scope the drains, since the problem still exists, then I would love to give the guy to business. But I hope for complete professionalism. We will have to see.
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