Get matched with top basement remodelers in Fischer, TX

"Ryan said he was not the cheapest but he was the best. We paid extra money for what he promised would be the best. What was said was going to be done was not done. Then he says he never said things he definitely did. The contract says to reframe my deck and he will say things like Reframe does not mean reframe. We got ripped off. Not worth the money. Now a lot of money later, we have to hire someone else to complete the job. You will get scammed."

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"There were ups and downs, the materials were not adequate"

"The team at CJK did a fabulous job with the landscape project we had at our home. In fact their work exceeded my expectations. We would definitely recommend them and hire them again for any landscape projects we may have."

"We had a concrete sidewalk and a 12 X 11 pad poured. The team did a fantastic job and it looks great."

"Team was extremely friendly and professional , provided multiple options and complete high quality work in a short amount of time."

"They guys were great. Very professional and hard working. Owner spoke with me and explained everything so there were no hidden charges. Very grateful for their quick response and getting the work done quickly. I will definitely hire them again."

"I hired Jessie Chaney Family Construction to remodel my kitchen and the job for two and half weeks . The result were horrible. One of the kitchen cabinet doors will not open because it hits the open handle . He installed butcher block counter top instead of applying stain and sealant before installing and out in the sink and then tried to stain around the sink and the wall tie. He must have lost interest because some areas of the countertop have two coats of finish and other have one stain and sealant are on the walls. The countertops look terrible when he installed the seat he smeared silicone caulk on the countertop on these areas will not accept the stain or ceiling. He offered to use a marker the color around the feet there is stain on the vinyl window frames. The cabinet trim does not set flesh with the cabinets and several places the trim is cut too short in some places there are large gaps between the trim and the wall . He did not tape off areas next to his painting so the hinges and the door knobs and have paint on . There are remnants of the old cabinets trim on the wall and he failed to remove."

"This is the second project we had Eric and his crew do. Of course they did a spectacular job once more.They removed our weeds/grass and put down 8 yards of composted dirt, replaced our sprinklers and laid 3 pallets of palmetto st augustine. 1 month later it looks beautiful!!"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."