
Don's Electric Service
Don's Electric Service
Full Service Electrical Contractor & Authorized Dealer for Generac Automatic Standby Generators. Licensed & fully insured electrician in business since 1989. Family owned & operated. Additional DBAs - Don's Electric, Dons Electric Inc.
"Don's Electric installed our Generac about 5 years ago. We, have since had them service it, and followed all the recommended service guidelines, and paid immediately upon completion. This year when they came to perform maintenance, they charged us for the service call, and noticed a gasket that had minor leaking, but recommended changing it this year, if possible. They, however, failed to have the gasket with them, or on hand. They asked if they could come the next week, and we said that would be fine. The next week they called to reschedule. When they did come out, they billed us $200 labor and $5 for the gasket. We talked to the biller and the owner's son, whom we were told now runs the business. Don, the son, took $25 off the labor fee. We felt that we were double dipped on labor. Had they had the gasket when they performed the maintenance, it would have been an additional $5. But since THEY failed to have it with them, and THEY failed to have it in stock, and THEY scheduled another trip to install it, we paid the hefty price of yet a double service call. We no longer recommend. Be careful what they bill you."
Sharon A on July 2023
Full Service Electrical Contractor & Authorized Dealer for Generac Automatic Standby Generators. Licensed & fully insured electrician in business since 1989. Family owned & operated. Additional DBAs - Don's Electric, Dons Electric Inc.
"Don's Electric installed our Generac about 5 years ago. We, have since had them service it, and followed all the recommended service guidelines, and paid immediately upon completion. This year when they came to perform maintenance, they charged us for the service call, and noticed a gasket that had minor leaking, but recommended changing it this year, if possible. They, however, failed to have the gasket with them, or on hand. They asked if they could come the next week, and we said that would be fine. The next week they called to reschedule. When they did come out, they billed us $200 labor and $5 for the gasket. We talked to the biller and the owner's son, whom we were told now runs the business. Don, the son, took $25 off the labor fee. We felt that we were double dipped on labor. Had they had the gasket when they performed the maintenance, it would have been an additional $5. But since THEY failed to have it with them, and THEY failed to have it in stock, and THEY scheduled another trip to install it, we paid the hefty price of yet a double service call. We no longer recommend. Be careful what they bill you."
Sharon A on July 2023