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"I hired him to re-build our deck, this was a forty two thousand dollar deck. He mostly completed the job, but the inspector failed it due to the railing not being compliant on the stairs. He kept promising to get it resolved, but nothing was ever done. So I have a really expensive deck that never passed inspection, he has not made any attempt to resolve the issue. Now the fasica boards are buckling and pulling away from the deck, and he is not responding to that either. The railings were not installed per the instructions and droop in several places, I had to fix a few spots that were looking terrible. The railings were not even close to correct on the stairs. I would avoid this company, but if you do use them, ensure absolutely everything is done, permits finalized prior to making final payment."

"They came on time, well prepared to repair gutters. They help to correct other parts that were in need. The result work looks as I expected. They guarantee their job. I would call them if there is a problem. Thanks a lot. "

"Highly recommend! Great service. Becky was prompt with the assessment, worked with us closely to finalize our choice of fence and it was installed within a few weeks. Install took only one day for a large yard. The crew was efficient and communicated well. Very happy with the outcome!"

"The negotiated price was based on fencing our back yard in phases, as we are a newly-constructed home and needed excavation work to be completed and did not want to have a fully installed fence that could get damaged in the process. We made it clear that we were on the timeline of the builder and did not have a firm completion date. The sales person agreed to the terms. We even told the sales person that when the property was able to be fenced in the second phase, that he could order the material at that time as to not have inventory sitting. He said that the fence material would not be sitting long as he had anther buyer serious about the same fence. The back property line was fenced. Fast forward 4 months later and a representative of this company shows up unannounced demanding that we finish the fencing project. He even started to measure the property line! When we reiterated to him that we had an open finish timeline until we could get the property re-graded and it was based on when the builder could get this completed; he angrily drove off and told the owner that we are not finishing this project! We then get a rather nasty email from the VP demanding final payment after he raised the cost of the project against the negotiated price because only the back line was fenced at this time. He also said that he was stuck with the remaining material even though he chose to go forward and order in bulk knowing that this fence was to be completed in phases. We never even received a phone call from this company expressing concerns, nor did we receive any voice mails. I am not sure what the message relayed back to the company owner was from the representative that came to our house by surprise; but clearly it wasn't what we told him as we never said that we were stopping this project. At the time of the quote, our other three neighbors decided to go with another vendor instead of Easter fence. We wish we did as well! Lesson learned!"

"I highly recommend Fence and Deck Depot for anyone looking to undertake a deck project. In 2022, I made the mistake of cutting corners by opting for a cheaper option with a big box retailer, and it ended up being a disaster with a failed deck by the city and a settlement that took nine months. Luckily, Fence & Deck Depot came to my rescue and provided top-notch service and materials. The Deck: The crew of two took one week to finish. One aspect that truly stood out was the level of craftsmanship displayed by the team. They paid meticulous attention to detail, ensuring every composite panel was perfectly straight. Even the parts of the deck that no one would typically see, like the lumber pillars underneath the deck, were painted to blend in. Before leaving the project, they hosed down the deck and removed any debris. The commitment to excellence and a high level of integrity sets them apart. Experience: From start to finish, the professionalism of the Fence & Deck Depot team was exceptional. They consistently maintained clear communication at every step of the process, ensuring a smooth and stress-free experience. What truly sets them apart is their willingness to go above and beyond. Initially, we had our deck installed by a big box retailer to save costs. Unfortunately, the deck failed multiple city inspections, requiring its complete removal. Fortunately, the Fence & Deck Depot team stepped in, offering guidance and answering our questions as we navigated a settlement with the original installer. What's remarkable is that they were incredibly responsive, addressing numerous emails and phone calls even though we had yet to officially become their clients by signing a contract or providing a down payment. Their support was entirely in good faith, and we greatly appreciate their dedication to helping us through our difficult situation."

"Everything went smoothly."