Get matched with top bathtub installers and replacers in Florissant, MO

"I had a walk-in shower with teakwood bath seat installed about 6 months ago. I noticed a couple of cracks in the wood. I contacted Jacuzzi and they were prompt to replace it. The service person (Chuck) was knowledgeable and courteous. He gave me a cleaning instruction sheet for future reference. He also showed me how the back of the seat pulls off so you can clean behind it. I'm not sure why they didn't tell me that when it was installed. Having said that, I am happy with the service I received from Jacuzzi. "

"I am happy with the professional and transparency. Felt like i could trust him during our initial meeting and there after. I would add some pics, but can’t figure out how to upload. Mark took care of permits which were a real annoyance. Quality of work was great! I would definitely recommend Mark to do our next project. "

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"To be truthful i was very skeptical hiring anyone to put on a new deck because of all the horror stories you hear of contractors taking your deposit and never returning to finish the job. BUTâ ¦ meeting with Jacob Quick made it all very easy. I met with Jacob many times because of my apprehension and having issues with making decisions. After signing a contract, Jacob kept in contact with me on starting date, permit issues, when materials would be delivered, and if there was inclement weather conditions that they could not work that day. From the start of teardown to the finished project, they were there every day at 7:30, making sure that time was ok with me. They had a crew of 4-5 people working all day. When an issue came up, they were up front and we discussed it. I felt very relieved that all the guys were very knowledgeable and experienced. I am picky when it comes to details and the entire crew were all very concerned about the littlest details. Brian was also great at answering my questions as the deck was being built. They wanted me to be highly satisfied and i surely was. Not only did they do an outstanding job building the sturdiest deck around but when they left my house, you couldn't even tell they were thereâ ¦ my yard was clean. Soâ ¦ yes i would hire them again. They made the entire experience easy peasy for me. Also kudos to the other guys on the team who also worked their butts off in the 100 degree weather. Put your mind at ease and hire Jacob Quick with Master Remodeler. You can come by and check out my deck!!"