
Serving Fort Washington, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Free estimates
Emergency services offered
"They installed a basement sump pump quickly and professionally"





+6


Serving Fort Washington, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Free estimates
Emergency services offered
"They installed a basement sump pump quickly and professionally"





+6

Serving Fort Washington, PA and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."





+7

Serving Fort Washington, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2010
Free estimates
Warranties offered
"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."





+339

Serving Fort Washington, PA and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"A1 Handyman & Plumbing Services saved my house. I moved into a home built in 1925 and after three months noticed an open, leaking pipe in the basement ceiling. Water was pouring out of it, to provide a more accurate description. Sean from A1 came to the house. He investigated the leaking pipe further and discovered not only serious plumbing issues (multiple pipes connected to the same main drainage pipe) but also an abandoned oil tank was hidden behind the drywall; the consequences of neglect and thriftiness from the previous owners. The huge tank made it impossible to reroute the pipes properly. Sean removed the oil tank, ripped up the subfloor, and reorganized the pipes correctly. The inspector had failed to see this issue and the previous owners did not disclose it. Sean's honesty and professionalism was a blessing and a nice change of a pace from my homeowning experience to date. He's a plumbing guru as far as I'm concerned, not to mention a gifted problem solver. I've hired him again for a different issue and will continue to do so when needed in the future."





+4

Serving Fort Washington, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2010
Free estimates
Emergency services offered
"The job was to put a sump pump and French drain into a crawl space off my basement. It was completed in a timely fashion. They removed all material in the crawl space and also sprayed an anti mold solution. When I called company to ask questions Jason kindly explained the answer."





+24

Serving Fort Washington, PA and surrounding areas
Approved (Corporate)
In business since 1966
Free estimates
Emergency services offered
"I contacted Unique Indoor Comfort, among others, to obtain a proposal for replacement of my furnace and air conditioning system. Unique took measurements off all the rooms (for sizing calculations), answered all my questions, and provided me with a written proposal with several system options ranging in cost. Some other contractors that had estimated this job had failed to either take measurements or provide a detailed written proposal. Although Unique did not have the cheapest proposal for this work, I felt most comfortable choosing Unique for the job because of their professional approach to the work, their ability to answer my questions, and their well-detailed proposal. The installation took one day. The contractors wore booties and put down cloths to keep my carpet clean when moving equipment. The installation went well, and I was satisfied with the quality of the work. The only issue I had was that the installation team forgot to install an upgraded piece of duct work. This duct piece only affected the efficiency of the system, not the operation, but it was included in the contract and touted by Unique as a benefit of their installation. After I noticed this and contacted Unique, they apologized and sent someone to install the upgrade within a few days. Overall, I am very satisfied with the system and the installation."





+3

Serving Fort Washington, PA and surrounding areas
Approved
In business since 1980
Free estimates
Warranties offered
"The task was to replace two 45 year old shower valves and install a backsplash panel to cover and waterproof holes where the old valves were. They showed up on time for both the bid appointment and job appointment. They did an excellent job and less time and for WAY less money than I would have thought possible. I have more bathrooms and more plumbing jobs in my 45 year old house and will be sure to give them a call. Or I would recommend them to any of my friends/neighbors unequivocally!"

Serving Fort Washington, PA and surrounding areas
Approved
In business since 1962
Free estimates
Credit card accepted
"We had numerous issues with water in our basement in the 5 years we owned our home, it was not an easy fix and we received numerous ideas and quotes. The rep from Worthington came out and was amazing, did not try and up sell us, and identified and fixed every problem. Worthington was not the cheapest firm we spoke with but would you really want the guy with the lowest price for a job like this? We would recommend this company emphatically."





+22

Serving Fort Washington, PA and surrounding areas
Approved
In business since 1987
Free estimates
Warranties offered
"My old sump pump broke and I was ankle deep in water. It was a holiday weekend and Bob answered the call and came ready to replace my sump pump. He was very informative and very professional and finished the job in no time and didn't seem to mind me watching and asking many questions. I would highly recommend this company."





Serving Fort Washington, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2017
Emergency services offered
Warranties offered
"Working with ValDel was simple and easy. They had a technician come out same day and was able to install replacement sump pump."
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