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"Champion struggled to get our project finished, having to come back and finish the project weeks after the initial install. They quoted quickly, got me scheduled for initial install quickly, and even got the windows in within a day. But when the installer said they'll be back in a day or two to finish the cosmetic stuff... they did not. It was safe in the short term, no damage, no risks, but cosmetically awful. The company was quick to recognize the problem, extremely communicative, and didn't charge anything to make it right. They stood by their promise to make it good for us. They also fixed our torn screen for free; the wind blew a heavy patio umbrella and it slammed into the window, tearing the screen. Side note, not even a smudge on the glass. It is quite handy to have technicians locally that you can just drop in to drop off a broken piece. Overall quite happy but it took a bit to get there."

"Saundra, James, Jim, Johnny and Eltina did a great job, great installation. Very happy. "

"The team that was contracted to do the work did a very good job. They had to deal with quality issues in the product though. One of the windows was missing the track wheels, which the team had to install with the spares they had with them. Another window was manufactured incorrectly, so the install team had to disassemble the window to remove the night lock hardware so the window could be used as is, while we wait for someone to come out and fix it. I feel like I?m being ignored though."

"Quality of product installed and workmanship I am pleased with. However, post install is why I have deemed necessary to leave this review. The crew left food waste in our yard and gutters. Lawn was not adequately swept for nails and staples. Upon reinstalling my TV antenna, observed pieces of shingle, siding, aluminum flashing, nails and staples in one gutter. This prompted me to inspect all gutters, where I found more of the same. Had two exhaust vents installed for bathroom fans. The crew did not leave necessary couplers to connect provided duct to vents in attic. The project manager provided necessary couplings by personally delivering to my house which I am appreciative of. Discovered packaging material from shingles, along with shingle remnants in my attic. The sales presentation and documentation was why I chose Palmer Construction over lowest bidder, about $5000. The owner and sales person have yet to reply to my emails and/or phone messages. The project manager is the only staff who contacted me and followed up. Not how I would run my business or manage my staff. They also jeopardized an opportunity to earn an additional project. I got a new roof which hopefully will last until I move and they got my money."

"Fantastic. Remodeled my bathroom from the walls out."

***We respond promptly to phone calls***\nJack Duncan Palmer Builder provides quality custom built homes and home remodeling in Williamston and the greater Lansing, Michigan area. Our designs range in cost to meet your situation. Your home is often your most valuable investment. Let Jack help you every step of the way. As qualified professionals we are ready to serve you. Call today for a FREE estimate at 517-449-2700.

We are a small locally owned company. We have been serving the Lansing area since 1958! Many of our products have lifetime non-prorated, transferable, warranties.

4 employees. Uses sub-contractors for plumbing, hvac & electrical work. Cost is determined by the job. No travel charges. No service charges. May contact through email. Also services Livingston County.

"Bill was great to work with when installing our new roof. He walked us through the different types of products available and didn't pressure us into something we didn't need. His work crew did an amazing job, even during some inclement weather and the work was done quickly and professionally. We were very impressed and we recommended them to a deacon at our church and he hired them as well. "

"Chuck from chimney rescue did a excellent job repairing my chimney. They are fair priced and they back up their work."