Get matched with top carpet repair, refasten, or stretchers in Franklinton, NC

"The guy was really nice and on time. He was knowledgeable of the carpet issues we had. I just didn't like the style of cleaning. I now love the dry cleaning of my carpet and they don't give that service."

"These guys were great! Prices was cheapest without sacrificing quality. Very professional, punctual, polite and went out of their way to accommodate us when we needed to take our dogs outside for bathroom breaks. Will definitely use again to replace the bedroom floors."

"EM Flooring was punctual, courteous, and quickly addressed the carpet stretching needs in our master bedroom and an adjourning hallway. I highly recommend Evert and Genesis."

"I use ProGreen to stage all of my homes and I could not be happier with their work. They always go above and beyond for me and my clients. If there are any extra, last minute details that I need immediately fixed or added, they are on it. I highly recommend this amazing company, and I appreciate their tenacity, work ethic and attention to detail."

"After negotiating a contract with Churchill and settling on a start date, Cary said they would start 05/16/2016 and the job if all went well would take 3-4 days. Churchill sent a crew chief and 8 painters to my home Monday morning arriving at about 9 am.

What went well:

-The crew chief - Louis - was outstanding.  An ex-military man, he was a good communicator, organizer, as well as painter and carpenter.
-The crew was punctual.  They arrived when they said they would each day, kept me informed of progress and/or problems, and didn't leave the job site until the end of each day.
-Their recommendation on the paint to use was excellent.
-The re-caulking and painting of the trim (baseboards, door frames, chair molding, and crown molding) was first-rate.  It all looks new.
-The walls look good.  There were several repairs that needed to be done to the drywall (cracks and dents, some of them moderate to severe) and the repairs look good and the walls all look good.

What went ok but could have been better:

-I added crown molding upstairs, but Louis, the crew chief, advised against putting it in every room.  The landing at the top of the stairs had the air-return and some other ceiling obstacles so I decided to go with his advice and leave it out of that room.  The crown in the other rooms was difficult as the walls and corners were badly out-of-square.  Louis did the best he could and the final result is ok but not not perfect.
-The guys moved all the furniture but it wasn't put back in the right places.  This was partially my fault as I didn't check upstairs and wasn't too concerned with it as I am cleaning the carpets later so the furniture will be moved again.  But they should have verified with me where everything went.

What didn't go well:

-If I had to do it over again, I would pay much closer attention to the tape job and the use of drop cloths.  As it was, there was plenty of paint splatter.  I eventually brought it to Louis's attention and most of the splatter was cleaned up.  But the tape job was sloppy at best and the drop cloth coverage was insufficient.  I keep finding paint splatter.
-The plastic covering the furniture got tears in it resulting in paint on some of the furniture.  It was all cleaned up ok but the crew needs to pay attention to this.
-There were several paint runs that needed be cleaned and redone after the job was done.
-The vanity in the half-bath had the counter top broken loose from the side rail splash guards.  One of the painters stood on the counter top to paint the wall behind and above the sink.  There was a big footprint on one side of the sink.  I got on Louis pretty hard about this and told him no one should ever climb on somebody else's furniture must less break something and not tell them about it.  Louis made the necessary repairs so it turned out ok.
-A window sill in an upstairs bedroom had a very large dent in it where the crew banged a bookcase against it.  It was repaired so you can't tell it was damaged, but nobody said anything to me about it, I had to point it out to them.
-In general, the crew seemed in a hurry.  Painting takes patience, and I mentioned to Louis they needed to slow down.

Final analysis:

This was a large job, so I expected some bumps.  Overall I give them a B grade and would hire them again.  But if you hire Churchill for interior painting, make sure you check the taping and drop cloth coverage and monitor the progress in each room for problems.

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"Great at communicating and easy work with. Gives great quotes and sticks to them. Get the job done in a timely manner. Nothing but good things to say about this company."

"We have used Rubio Home Services for over 7 years. They have painted our homes interior and exterior several times. They have also reconditioned our deck and done interior drywall repair and exterior siding repair. We have always been pleased with the results and the professionalism."

"Excellent! I like their work. Their employees are very friendly and professional."

"Mr. Goss responded the same day of my inquiry and came for an estimate that evening. He was able to start 2 days later and did an excellent job. I will definitely hire this company again."

EMG Flooring, Inc. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.\n