Get matched with top tankless water heater repair pros in Franklinton, NC

"Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation."

"Excellent,prompt,courteous and professional service all the way from initial contact from ARS quickly reaching out to me to set up an appointment to the work done by their technician. He arrived on time, was friendly, professional and proved to be very knowledgeable and skilled in his profession. He quickly identified the problem with my water heater and had it fixed in a short amount of time. I am very impressed with ARS and will use their services again in the future for any plumbing needs. I highly recommend ARS."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Highly recommended. I had a simple repair of a leaking kitchen sink faucet. I did not have the proper tools or expertise for the job. I was very satisfied with JD Service Now. The dispatcher was prompt and professional. They called me before the plumbing technician arrived with an ETA. The tech arrived on time and was very professional and knowledgeable. He explained everything before doing any work. He not only fixed the leak quickly but also made sure I know where and how to operate the water shut off, Checked the water pressure into the house and the pressure relief valve on the water heater. The rate was relatively reasonable for a 20 minute call; at least compared to estimates for the other 2 companies. I will keep this companies number in my phone contacts for future home repairs."

"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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"Efficient, professional, and friendly as always.  The Water Specialist has maintained our water system for 7 years and have done a great job.  The few times it needed repairs or replacement of parts they came promptly, provided a good explanation of what needed to be done. 
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"I had heard good things about Alpine and decided to give them a try.  I called right before lunch and asked if they could send someone out to get my air conditioning working.  Alpine was willing to accommodate my schedule on a work day and showed up on time.  Met with Ricky and explained the situation.  Prior to coming inside, he put on some little booties so as not to bring in any unwanted dirt or dust.  He evaluated the situation and explained that the drain line was stopped up and that the aux drain pan had water in it which shutdown the system.  Ricky cleared the line and removed the water from the pan so that the float switch would reset.  Shortly thereafter, the AC was running again and starting to cool off the house.  

From the initial phone call to the dispatcher to the service to the cost, and emailed receipt, I was completely satisfied.  I would highly recommend Alpine HVAC Services to my friends and others.

Hofler W."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Excellent.  Our old water heater was installed in 1992!  We were very grateful the plumbers were able to fit heater in our very low crawl space. Courteous & efficient.
Other plumbers quoted $1,200 - $1,600.  The $950 price was a special. 
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