Get matched with top natural slate roofing repairers in Frederick, MD

"Two weeks after moving into a new home, we discovered, after a heavy rain, that we had a leak in an older flat roof over a bedroom. Tom was extremely responsive and helpful, and even though they don't do roofing repairs (only full replacements), Tom sent his foreman over to patch our roof as an emergency short-term fix while we looked into options for having the old roof replaced with a TPC membrane. There have been heavy rains in the meantime, and the temporary patch has saved us from taking on more water and causing further damage to drywall and floors. We were impressed by Certified's professionalism and responsiveness, and we would have hired them to do the full roof replacement, but they had a 2-3 week backlog due to all the rainy weather, and we needed the work done sooner than that."

"Outstanding experience. Called and a human answered. Able to make an appointment when I needed and repair person came EXACTLY on time. Assessed the water damage and agreed roof/gutter were a likely issue. He photographed area and explained the problem He provided an immediate fix, when I had expected another crew would need to come the following week. This was greatly appreciated given expected heavy rains."

"Peak Roofing's, Bruce Jones came out to take a look at my roofing issue. Excellent experience, Bruce is very knowledgeable and patient, he was willing to take the time to explain the possible issues and fixes. On a side note, he has a great life story as well. Two thumbs up!"

"Presidential Exteriors is a great company to do a roof replacement with! We had our roof replaced in early February 2021 and we couldn’t be happier. The whole team was amazing to work with. Nate worked closely with us every step of the way to make sure we were happy and getting the best product and prices possible. He really made us feel like family. Elena was great at communicating every step of the process. The day of installation team was amazing. They dropped off the equipment one day before the project even though it had snowed the night before. The morning they came to do the roof, we still had ice on the roof, but instead of delaying the project, they scraped all of the ice off our roof and still got the whole roof done in one day! Our new roof is great and we couldn’t be happier. We very highly recommend Presidential Exteriors for any roof inspection and roof replacement. We will absolutely be keeping them on our list for any future projects with our house."

"Rich was amazing. This job was very difficult. Because of the configuration of my house, there was only one spot in the closet where the tube would go thru. Another contractor told me that the job was impossible, because of obstables both between closet floor and dining room ceiling and closet ceiling and roof. Rich managed to install the Solatube and avoid all the obstacles. It was really amazing what he was able to do. I am not easily impressed with contractors, but Rich was great. He is clearly an expert in his trade."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"We used Mike Bennett of Springfield Roofing because we trust him. He's been their in the past when we needed him and we wouldn't go anywhere else because of him. He's fair, responsive, and a straight shooter that will work with you. Replacing a roof isn't cheap, so when we saved up the money we called him and he worked within our budget and time frame. His team showed up on time and just went to work. They were very diligent throughout, including their clean up effort - which was spotless. Beyond the work of the team putting on the roof - Springfield sends their own in house inspector to double check the work afterwards, someone completely separate from the first team just to make sure everything is done, and done right. Gives us a lot of confidence that we made the right hire. And although we know we won't have any roof needs in the near term, we will always have Mike Bennett on speed dial. Great job, thanks Mike and Springfield Roofing!"

"Very nice company to work with for repairs."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

"Roof looks great, appreciate the hard work and communication"