Get matched with top lawn and garden sprinkler system installers in Freeport, MI

"I would definitely recommend Baker Irrigation for residential sprinkler system installation. The owner, Tom Baker, was very professional throughout the entire project (from quoting the project to completion). I feel I received a fair price and quality work. I was also happy with Tom's communication and customer service throughout the project."

"Greg came out and quoted the job and asked for us to mark all drainage tile and wires with flags so that his crew would not damage anything. After the install I noticed that our yard was very wet after a light rain shower. We were having sod laid the next week so I was concerned. When we dug up the tile line we saw that the Winchel irrigation broke our drain tile in 2 places. I called Greg and told him I was upset. Greg said that he was there when his crew installed the system and that they fixed any of the tile lines that were hit. Since then we have had our sod installed $$$$. After 2 days of medium rain, I noticed 2 holes approx. 12” round and 18” deep. The cause, 2 additional areas where Winchel cut through our tile line. Our new tile lines are clogged with dirt. Our new sod is like mush because the water is not draining. We hired this job out so that we could enjoy our summer. But instead we are pulling up very expensive sod and repairing what Winchel destroyed. WHY DID THEY WANT US TO MARK THE TILE LINES WITH FLAGS IF THEY WERE JUST GOING TO DESTROY THEM ANYWAYS????? Here is the kicker... My husband asked why we weren't informed that our tile lines were hit. The answers was customers don't want to know."

"It went fine. The service man was very friendly and personable. He didn't seem at all flustered or irritated when I followed him everywhere peppering him with questions. He was very knowledgeable and patient. <br />"

"He was very thorough and informative. He explained the entire system to me a way I could understand."

"Due to some patio work this summer, we had to reconfigure part of our sprinkler system. We used Schepers at the recommendation of our lawn guy and were very disappointed. We believe we were overcharged for the work and we are not completely satisfied with all of the work completed. First, Schepers employs a tactic of rounding up every visit duration to the next higher half-hour. In our case, we had one crew make two visits. They then inexplicably sent a second crew for the second visit, and the second crew showed up toward the end of the work period. We were not sure why they were even there, as the other crew could have easily handled the job and were mostly finished by the time the second crew showed up. When we disagreed about the time that the workers were at our house, as we kept careful track, we were informed that that extra time covered the additional crew members. In addition, both visits were rounded up, and one additional rounding up was made for the second crew. In other words, they took three opportunities to add to our bill instead of rounding up the final total time only once. This rounding up policy essentially overcharged us by 1.0 hours. At $160 per hour, that really hurts. Secondly, some of the sprinklers were installed too low in the ground. When they were put in, we hadn't put the new grass down yet. Maybe they set it at the right height without grass, but now that the grass has grown in, the sprinklers appear too low. We'll likely have to have these adjusted next season, but we won't call Schepers to do it given their accounting practices. Both my husband and I called independently and spoke to different people in the office to complain about this billing practice. While polite, they were unwilling to consider our concerns and did not budge on the charges, not even as a concession to keep us as customers. In fact, when we complained, they tried to say that we should be lucky that they didn't charge us drive time. This “drive time” was not disclosed in any way when we first called to make a service appointment and inquired about their charges. We find it ridiculous and unacceptable that Schepers’ management would try to use that to defend their unfair billing practices. The guys who showed up were friendly, helpful, and overall didn't do bad work. However, as mentioned, we will need some adjusting to the installed height of some of the sprinkler heads and we certainly won't be calling Schepers again because we don't want to be overcharged. Besides, there are other companies in town."

"After trying the local town groups and getting nowhere, I went on Angie's List and started there. Within less than a day, I received a message back with questions as to what my problem was. I explained what was going on, sent him the necessary paperwork on my pump, and he was here in two days and fixed the problem. Mike was great at explaining what he was doing, showed me exactly what was wrong (the pump was cracked in two places), fixed the problem, and didn't leave until he knew everything was working correctly. I would highly recommend this company for any other problems I have with my pump. He was professional on all levels and he answered my call for help."

"IF YOU NEED THEIR SERVICES, THEY COME OUT TO YOUR HOUSE IN A COUPLE OF DAYS. THEY COVERED THE DIRT AND GROUND UP WHEN THEY WERE FINISHED AND DIDN'T LEAVE A MESS. I THOUGHT THEY DID VERY GOOD WORK. I REALLY HAD A GOOD EXPERIENCE WITH THEM."

"The local company is awesome, they bent over backwards. The trouble is with correspondence or payments has to go right to corporate. They are clueless and I had a bad experience with corporate and for that reason I will probably not use them again. How they handled the initial correspondence was bad, a lot like a bad car sales man. They brought my house up through google earth and tried to tell me what my lawn looked like from that aerial picture and it is nothing like that. I said I wanted someone out there and he said that is not how they do it. They called when I told them not to, it was a bad experience. The only thing that saved it is the local rep came out. I called them a liar and hung up them and somehow the local guy got wind of it and came out the next day and were very apologetic. If they were local and independent I would stay with them. I told them I had problem spots and wanted the local rep to look at them, he said no after you sign up then we will come out and it is in all inclusive package so we will take care of your needs and I said no. I do enjoy the service."

"This company from the front desk to the guys who loaded our vehicle were excellent to work with. They were very accommodating on our tight time crunch and the price was fabulous! Easy to work with; very interested in making sure we had the right product for our landscape; very informative; gave excellent tips and education to help us be as successful as we could be. We have already recommended them to several of our neighbors and family and plan to use them again. Wonderful experience."

"few quirks at first installed, but they worked well with us and fixed them. <br />"