Get matched with top sump pump repair or replacers in Friendsville, MD

"?????⭐⭐⭐⭐⭐ I called in LATE on a FRIDAY afternoon. APRIL enthusiastically answered, FIRST ring, & I explained the awful noise from my sump pump. She got me on the next day's schedule. Saturday! I gave her the specs of the unit & she calmly took notes for the technician. Jimmy texted on his way, arrived timely & had all the necessary parts stocked in the truck! He completed the changeout in record time & accepted credit card payment. The entire process couldn't have went any smoother! The new Zoeller unit runs so quiet, I don't hear it at all in the house. After seeing the shooting plume of water, I informed Craig the SM & his followup exceeded my expectations. Great team to work with; excellent service, fair price! Ten Stars!"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"They are very good, and very prompt.  They came to do the work the day after I called them.  About three years ago, they put the pump in for me, so it was under warranty but I had to pay for the labor for them to pull it out and replace it.  We will continue to use them in the future. "

"I contracted Level Home Services through Costco for a full A/C and furnace replacement and have been satisfied with their service at every point so far. The initial inspection to get a quote was extremely thorough and informative, and they gave me several options at different price points, all of which beat the other vendors I was looking at. When it was time to actually complete the work, the technicians were prompt, professional, helpful, and courteous. After 2 full days of work, they walked me through everything they did in detail and answered all my questions. By the time they left, the only sign anyone had been here was the shiny new equipment in my basement and yard -- no mess/dirt anywhere (except my own). It was a big job so it was pricey, but definitely money well spent and I would not hesitate to hire them again."

"Not impressed.  Wish I had not switched companies. <br>My old company did not insist I have a sediment filter but I can see the logic of it so installed one.  They charged $295 for the 10" big blue filter and $275 for installation along with a dual tank water softener (which is approximately $41 per mo.)   <br> <br>The installation seemed to be fine. Didn't notice the big improvement in water quality they seemed to indicate I would get.  However, after two weeks my water began smelling like rotten eggs (I test negative for sulphur but seems like it may be sulphur reducing bacteria?--cant get an answer).  I asked for a tech to come out to check why and they sent a person who had no real knowledge of the equipment or issues and could not answer any of my questions so I wasted a day off for nothing.  I could not get a satisfactory answer from the salesperson so I was stuck trying to find a way to eliminate the smell by searching the internet.  I still am working with various filters to resolve it.  <br> <br>After the installation, my water sounded like it was running all the time but because of my hearing difficulty I could not pinpoint where it was coming from exactly so I assumed it was the water softener. Upon receiving a  very high electric bill and noticing a stream of hot water coming out of the outside drain pipe, I realized my hot water heater was running all the time and the release valve was partly open.  The plumber said there is a good chance that the installers accidentally opened the hot water release valve during the installation.  I understand that can happen in such close quarters but just wish I had known sooner because I could have saved several hundred dollars had I known right away. <br> <br>Today I called for a salt delivery.  They only deliver one day a week and won't give an expected appointment time.  I would have to take a full day off to accept the delivery when they show up.  REALLY?  In this day and age, you can't do better than this?  I can just hear my boss now when I tell him I need to be home to accept a salt delivery. <br> <br>I will complete one year of the contract and nothing more.  Not impressed. <br> <br> <br> <br> <br> <br> <br> <br> <br>"

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."

Additional email - jason@rushservicesinc.com. Additional contact names - Josh Rush, Jason Rush.

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."

"If I could use only two words to describe Craig Kripas (owner) I would say trustworthiness and excellence. <br /> He and his workers (foreman Edmondo, and the other three) were hard working, honest, and did an incredible professional job for a fair price. They know their business, (Check out their website, it is educational, allowing you to read up and understand what Craig and crew are going to do to waterproof and make your home safe and healthy), and they do not cut corners on doing it correctly. <br /> I was married to a subcontractor for 18 years, and this is the first professional (Craig Kripas) whose work-ethic and excellence are comparable to my former husband's- who was without equal in his line of work: cabinetmaking and finish. <br /> BEFORE: Craig came and crawled through my crawlspace, took photos, uploaded them unto his laptop, and explained what needed to be done. He sent me an estimate that night via email. My crawlspace had cracks, leaking water, was moist, insulation was wet and falling down, the light plastic that the former owner had laid in the crawlspace was not taped at the seams, and had pools of water where the ground underneath it was not level. There was junk thrown in my crawlspace, no sumppump or electrical hook up, and mold. <br /> AFTER: Craig and crew were able to finish in 3 days, which was a window when the weather held out a little less than that time in early February. They  leveled the crawlspace ground, reinforced any floor supports that needed (in my 1938 bungalow), dug trenches and laid drain and installed the sump-pump, then went on to shovel and level rounded stone gravel (that does not puncture the 6 mil plastic overlay), to make it easy to crawl through. I went and inspected with Edmondo, and crawled through the crawl space. It was clean, dry, and even cozy, although a little clausterphobic for my taste. <br /> They dug window wells, and replaced the old ones, repaired the brick on the exterior around the window wells, repaired the brick around the entrance to the crawl space, built a new hinged hatch and installed it, graded the landscape so that the water ran away from my home, extended the downspouts, and probably a hundred other things that I didn't notice. <br /> OVERALL: I have never been more pleased with work done, as well as their polite, thoughtful approach. (I did not feel pressured in any way, Craig is soft-spoken, and explained and gave me choices on how he could fix the problem/ and costs per task, if I needed to do it in stages or only wanted to do the minimum).  <br /> Kraig Kripas and his crew are professional, trustworthy, do excellent work, and delivered beyond my expectations, which is a difficult thing to do. <br /> <br /> <br />"

"<p>The firm's president, Randy Alverson, arrived promptly, assessed our damp basement situation, and explained in great detail the various steps of the waterproofing process.  He answered all of my questions and was so professional and reassuring that I broke my usual rule of getting at least 3 proposals for any home project, and decided to hire Chamberlin-Washington immediately.  Of course, I had done my homework and read the firm's excellent reviews on numerous websites including Angle's List, which added to my confidence in my choice.  </p> <p>The Chamberlin-Washington crew was terrific and worked so hard under very chilly and damp conditions. They first removed all of the plants/shrubs from our front borders, carefully wrapping the roots in order to preserve them.   An 8 + -foot trench then had to be dug along the front of our house, to the bottom of the foundation, in order to begin the waterproofing process.  They worked very carefully, addressing one half of the foundation at a time (including under our front porch, which was undisturbed). The crew realized that our home's exterior foundation was very rough and uneven, which meant that it wouldn't be a receptive surface for the waterproofing membrane.  Mr. Alverson came back to our house to explain the additional steps that were needed to smooth the foundation out before the waterproof membrane could be applied: grind down the rough foundation, install stainless steel wall ties, install wood forms and pour a 4" thick concrete layer to even up and consolidate the foundation.  He made sure that we understood what was going to happen, and explained that though this was an unusual step to have to take, they had done it before for with some older homes such as ours (built circa 1925).  This extra step of preparation added an additional 50% to the original fee, but it had to be done. Once the waterproofing layer was finally in place, they tested it by spraying water onto the foundation for an hour, with one person carefully monitoring the process inside our basement to make sure that no water was leaking through.</p> <p>Ultimately, Chamberlin-Washington was able to thoroughly waterproof the front foundation of our home, and we have had no further water problems whatsoever.  We were extremely impressed with Mr. Alverson and his crew -- very professional, punctual and thorough.  I highly recommend this firm to anyone whose home needs similar waterproofing work.  I should also add that Chamberlin-Washington honored the 10% discount for Angie's List members -- a nice touch.</p> <br />"