Get matched with top plumbing installers for a remodel or addition in Fruitport, MI

"Quick and easy leaky pipe fix"

"The repair went great. Having done plumbing I could see the work performed was totally correct. Thanks"

"Michael and his colleague were professional, knowledgable and courteous.  Their ballpark estimate was fair for the amount of work required.  However, the project required more than the potential value of the home would support and we decided not to purchase the home and move forward with the remodel.  I would call on them again for any future projects.  
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"To make a long story short, the day after he performed the above work another toilet in the house developed a very minor leak around its wax base. This toilet is directly above where he had soldered, in my basement, one of the new spigots to the existing copper pipe.
Bob said these were unrelated and I ordinarily would tend to agree. However, it seems unlikely a wax seat, which had never leaked before, would simply begin to leak on its own only hours after work had been done immediately around it. I was left wondering if he had used the toilet drain pipe as leverage while disconnecting the copper pipe right next to it (which took some force and some banging). I don't know how else to explain such an unlikely coincidence. The bottom line was I had a new problem to fix.
As for the toilet fill valve and flapper he replaced, he did not install the valve to code (not high enough in the tank) nor properly install the refill tube. The kit's instructions read: "WARNING: Do not shove refill tube down overflow pipe. This may cause significant water waste." Bob shoved the refill tube down the overflow pipe. He also used an older kit; newer, more water-efficient valve kits are available.
(To keep this review short, I'm omitting other aspects of his work I was also unhappy with.)
Bob did schedule and arrive promptly, which got me out of a bind as I was preparing to leave town, and he charged a fair price. But in addition to not solving one problem, he created at least two additional problems for me to fix."

"The first company that was assigned by Choice Home Warranty did not show show or call for the scheduled appointment. I was told to contact the company, but I was not satisfied with the response and the new appointment. After complaining to Choice Home Warranty, they paired me with another company (HT Handy Works LLC). My plumbing issue was not covered under the warranty, but the company was able to resolve my problem, although it was costly."

Remodeling - residential and commercial

"Although the job took a bit longer than anticipated, I was very satisfied with the quality of the job. Jason has very high expectations for himself, individuals that work for him, and a job done to the highest standard. So only hire A Cap Plumbing if you want no corners cut and the project done at it's best. In addition to the work described, Jason removed an old tub only (no shower) and toilet. He installed a new toilet and surround tub/shower. He disposed of the old tub and toilet along with all the packaging of the new. Since the old tub did not have a shower, he added the additional plumbing needed and the new shower head along with a new control value for the shower/tub. Also, he installed a new facet for the bathroom sink and replaced 2 outdoor spigots with self draining frost protected spigots. All of the above was included in the price stated."

"Bryan provided the estimate and was prompt in responding to my phone call and setting up an appointment. He was on time and pleasant to work with. He was very interested in what was in our best interest long term as homeowners and what we were looking for out of our house, not what he was able to sell us (very low pressure sales). He explained the theory and science behind the potential solutions available to us and what the prices would be, and we settled on installing a back-up battery for our sump-pump and drain tile around the entire basement. Bryan explained what it would look like afterward (a portion of drywall had to be cut up everywhere there was drain tile installed), and I'm thankful for that - it managed my expectations of what to expect afterwards. A 50% downpayment was made. A couple days later the office called and scheduled the appointment. They set it for a couple weeks out on a Thursday/Friday (two day job). I got a call the week before saying they were ahead of schedule and could do it on Monday/Tuesday if I was available. I was not, so they kept it on the Thursday/Friday. I spoke with the lady in the office as well as Bryan as to what to expect day of and they were very helpful in explaining the process and when the team would arrive. Thursday morning I got a call about 8:45 from Shane, the foreman, saying they were preparing to leave the shop and would be at the house in 20-30 minutes. They arrived, and while foreman Shane and I walked around and reviewed the job, Andy and Dre started setting up the mats and plastic to protect my floors and other property that would be directly affected by any debris. We ran into an issue of how to divert around the water heater and furnace, and Shane called Bryan and was able to find a perfect solution quickly and didn't delay the project. Day 1 was excavation day, so I did not stay at the house. Shane called me at about 3:00pm letting me know they were done for the day and that they had cleaned up and would lock up the house (as we had agreed that morning). He reviewed the day's work and briefed me on what the next day would entail. There was a considerable amount of dust on my main floor, but I have a feeling it was about 1% of what could have actually been there had they not sealed off the basement when excavating. They did a great job of keeping the space tidy and moved all of my furniture back at the end of the day. While bringing concrete up to take outside, someone did slip and knick a piece of furniture. Shane was very up front about it and solved the issue right away with providing some wood stain (I was very impressed by the level of communication and the "above-and-beyond" mentality). Day two - putting down drain and pouring concrete. Shane called again when he was leaving the shop to notify me of when he'd arrive (crew was Shane, Andy, Dre, and George). He arrived on time, briefed us of what the plans were for the day, and got to work. I got home about noon and the crew got done about 3:30pm, so I was around the house while they finished work. They were very nice and friendly, I felt very comfortable having them around. They worked very hard to get the job done (especially hauling wet concrete down those stairs!) Shane did a great job communicating the progress when I got home at noon and throughout the day. When the job was finished and cleaned up, Shane walked me through the area, showing me the finished product and any maintenance or knowledge I would need to know as a homeowner (and making sure I felt comfortable with it). He then went over the lifetime warranty with me again, asked me if I had any questions, and I made final payment. I am extremely happy with the work that Bryan, Shane, and the team have done and would highly recommend them. They go above and beyond to make sure homeowners are safe and secure (and dry!) in their own homes."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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