Get matched with top deck or porch build or replacers in Gadsden, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Hired Lovell Constrction to build a stand alone deck on a steep slope; a difficult project given the terrain and physical movement of building materials from the staging area to the job site. The project was completed quickly, thoroughly and professionally. Craftsmanship and work ethics are second to none. Exceeded expectations and standards expected. Plan to use again and refer to others for quality work needs."

"Chris did a great job on my decks. It was a very difficult job as it was a rebuild from the existing deck. The deck is high, and it was attached to my roof. It was a project that required a great deal of planning and skill. Chris also had to work during the extreme heat and the job was very labor intense. I love the decks! Chris did an exceptional job and stayed on budget. He also is always pleasant and communicates well. He kept me updated throughout the project, so I always knew what to expect. I would highly recommend Chris!"

"He has done multiple repairs for us he has done flooring drywall put in a staircase in our attic remodeled our basement area. He has painted. There's not really a lot he has not done or cannot do he is highly recommended if you're looking for someone honest which is extremely rare easy to talk to and just want someone who cares to do an all over good job than he is your man! Very dependable hardworking humble and kind."

"Michael did a great job tearing down my old deck then building back my new one, I am very happy with the work that was done. He also put gutters up, they look beautiful!"

We take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!

"I liked them but hired another pro"

"very good. I will use them again."

We are a small, experienced carpentry company with over 20 years in the trade. We specialize in cabinet installation, decks, trim work, flooring, painting, and general carpentry. We take pride in quality workmanship, attention to detail, and reliable service on every job. Our goal is to deliver honest work, fair pricing, and results that last.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n