Get matched with top concrete foundation raise pros in Galena, OH

"I had Apex come out to address some serious issues in my basement, and I couldn't be more satisfied with their work. The initial assessment was thorough, and they clearly explained the problems and the necessary repairs. They provided a detailed and reasonable estimate. They fixed the foundation cracks, installed a new drainage system, and waterproofed the basement. The crew arrived on time, worked efficiently, and maintained a clean and organized work area. They were respectful of my home and made sure to minimize any disruption to my daily routine. Throughout the process, communication was excellent. They kept me informed of their progress and were always willing to address any questions or concerns. I highly recommend Apex Basement & Drain Repair."

"done a good job stayed late to finish"

"Easy to work with. Good communication. Very easy process and totally transformed my patio and porch. Ryan R and Bryan K did a great job for us."

"Stay Dry did a great job throughout the process. The sales rep was very knowledgeable and made sure I under and was comfortable with the process. The crew showed up on time, worked efficiently but took time to answer questions and, importantly, did a great job with clean up after the work was completed each day."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Rachel and staff were wonderful - and the end product was great. Would def hire again in the future."

"Do not work with this crew. Ron Miller is extremely unprofessional. He lacks communication (as with another poster on google, there was no heads up when they’d be starting work, they just showed up one day). We were in no rush to have the work completed, but the guys brought in a bobcat to dig the hole for a retaining wall (they said it was too hot to do by hand and that they had too many jobs, so they wanted to go fast). In that process they uprooted three trees (a young hibiscus, and two large arborvitae’s that had only been planted the year before). They also tore up our grass and our neighbors grass. We asked Ron to come out to review what the guys had done and he was full of excuses about being too busy and was very emotional. We only asked that they cover the cost of replacing the trees should they die. The next day one of the crew (Fuji) accosted my wife while she was home alone about the “complaints”. She was very scared by his erratic behavior. Ron was called about this, and said that the man had just come from court and so was probably just stressed. We ended up walking away, paid for all materials, and got another local crew to complete the project. They charged 25% of what Ron Miller was charging us. I’ve never worked with people like this in the past, and hope to never have to again."

"I posted this review and received a derogatory response from the company. I am reposting it with the information to validate that I was a customer of this company in October of 2014. I also provided photos in my original post of the things that I mentioned in the review. Flavio Pinheiro would never show up when he promised. The job kept getting delayed. All throughout this experience, he kept taking jobs out of state, and also claiming illnesses, to the detriment of my job. I travel for work, and can't be on top of these projects 24/7. They never finished the job, they did the mow strip incorrectly, and they left trash, chunks of concrete, and lawn damage behind. I finally had to have someone else come and finish it, costing me an additional $1500. They used some of my landscape trim to form the borders for the concrete pour, instead of creating themfrom their own supplies, promising that it would be easy to clean up. It wasn't, and the trim was no longer usable. He hired a Customer Service person, but that panned out to be worthless. I would not recommend this con artist to do anything in my yard ever again. As to the comment left from the company on my original review, I did indeed have a contract with Maxima Concrete, when Flavio Pinheiro was the owner. It may have changed hands since then, but the truth still stands for what I had to go through in October of 2014. I have attached a copy of the contract I had (with personal information blocked out) to prove it. The date of service for this contract was not accurate as posted, but this site does not allow for changes to that field. The site takes the date of the review as the date of the work done."