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"We had lightning rods installed at our home after having 2 previous lightning strikes. The first strike was minor, with only slight damage in the yard. The second was significant when a very large pine tree was hit close to our house causing various electrical issues in the home -- despite having a whole home surge protection system. Just months after having the lightning rods installed, lightning struck an even larger pine tree in our small back yard, Thankfully, the lightning rods saved us! It was a huge strike, and we had no damage at all in the house. These lightning rods were potentially life-saving."

"The man who did the job were awesome. They were very thorough, professional, and speedy. They left our church grounds spotless. I could not recommend them highly enough."

"They gave me a competitive quote and worked with me while my HOA took awhile to approve the install. Good communication and install work."

"Friendly and nice people never tired to answer my stupid questions"

"What a great experience working with Brandon and Brent! From hanging my Christmas lights, mounting 2 TVs and installing a ceiling fan, the final products look perfect! I canâ t say thank you enough! They also made sure they kept my house clean in every room they went into, thatâ s a big deal for me! Highly recommended!!"

"I paid for a maintenance contract w these people then called them for repair work. They misdiagnosed the problem three times then left the battery and parts of my very expensive standby generator out on the ground and in the weather. Then they admitted they were not even authorized to do warranty work on a cooler generator. Now with my maintenance contract, and my money, they have not contracted out the work, will not return my calls, my texts or my emails"

"This was a fairly large and expensive piece of necessary home maintenance. My home is now 25 years old, and I am the original owner. My main circuit breaker had been "acting up" recently; that is, it randomly failed (opened) as the day proceeded and the temperature rose. It is housed along with all of my other circuit breakers in my main breaker box, which is directly exposed to the early afternoon sun in the late spring and early fall months. Concerned, I did a bit of research online to discover my box likely had reached end-of-life. I called 2 contractors for estimates, and chose West Houston Electric to replace the box. In addition, my original ground rod was disconnected from my home's main grounding lead, which West Houston found when they inspected my box to give me a bid. I was told the original rod was likely galvanized metal provided by the builder, and that it had likely deteriorated significantly over the 25-year life of my house. They also suggested a "whole home" surge protector to minimize the effect of voltage surges that occur, the tech said, on a daily basis. These surges, it was claimed, have a deteriorating effect on any electric devices in my house, especially on "high tech" equipment that utilized chip technology. Both bidding contractors made this claim. I must say I haven't experienced any failures in chip-based technologies in my home. But, my AC compressor, when it comes on, comes on "hard." It must draw a lot of amperage when it cycles on, and it will do so often in the summer months. (I have a "start switch" on it to minimize the abruptness of its operation, but I often wonder what it draws as it is a very loud start.) I chose West Houston Electric to do the work because their competitor found almost $6,000 worth of work to do. To their credit, the tech broke that down to "must haves," "should haves," and "nice to haves." Even so, their bid for the "must haves," the work West Houston performed, was higher. The tech was on time for the scheduled work and seemed quite knowledgeable and likable. The owner had spoken to me on the phone, and came by twice during the work to check on progress. This is a relatively long procedure, by the way. It takes about 4-5 hours start to finish, and your power will be out most of that time. The tech found one more issue that seemed prudent to address regarding a GIF breaker for my pool pump, The competing contractor had suggested that as well. Though the risk is low that a pump failure might cause electricity to flow into my pool, it was the sort of risk that entailed mortality on the down side--that circuit is 220v. It the pump failed, and it caused current to flow into the pool, and anyone was in it, it would be "curtains." If this were to occur, I could not live with myself having chosen to take the risk instead of spending about $400. So, I conceded to add the additional protection. The work proceeded well. The tech and I struck up a good conversation about lawn maintenance, a favorite chore of mine (and his), and it finished up pretty much as we expected. West Houston did a fine job for me. I will use them again as there are always a few more things to be done in a house as old as mine. ("Old" is such an odd description of a house that is 25 years old; but that is Houston for you.)"

"Excellent and professional"

"Company was very thorough in troubleshooting a generator shutdown."

"The guy was very knowledgeable and did a great service will recommend"