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"They gave a price that was lower than a second quote I had received and I was initially impressed with there work. But later after the project was finished I realized they had missed some small spots and had overlooked some large areas that made the attic space very cold in the winter and hot in the summer. They refused to take responsibility and told me it was a 'pre-existing' condition. Not impressed and will never use them again."

""My family and I enjoyed a very positive experience with the Quality Degree team regarding the installation of two new HVAC systems. I was very impressed with the high degree of thoroughness and professionalism shown by Comfort Advisor, Erica Zecca. From the start, Erica made us feel confident and assured in moving forward with Quality Degree, and we were delighted that her estimate was very competitive. The installation team included Ken, Tarik, AJ, Angel, and Daniel. They arrived on time and immediately went to work on the replacement and installation. Throughout the entire process, they were very efficient, communicative, and neat. Ken was diligent in reviewing the new components and their maintenance, and he stated we should call Quality Degree anytime if we have any questions. In sum, Quality Degree delivered outstanding service with a high degree of professionalism and attention to detail. Their superb ratings online are truly accurate and well-deserved, and I am delighted to contribute to the same. Any homeowners needing one or more of the wide variety of services Quality Degree provides should contact them and enjoy the certainty of receiving premier, high-value service.""

"Though my experiences with my Project Manager Chris were all pleasant, I cannot say the same for the contractors themselves who came to work on my home. It was an abysmal experience. After major water pipe damage, I needed immediate emergency demolition followed by restoration. While I continue to be grateful that my situation was considered priority and they began their work in a relatively timely manner, I couldn't allow that to make up for the behavior of the gentlemen at work. The lack of attention to detail and care led to many mistakes, some of which were never truly fixed, some I'm glad I caught before they could allow them to stay that way, such as when they purposelessly unplugged my refrigerator to work behind it, pushed it back in place, and never plugged it back in (it never needed unplugged in the first place). Other problems include: - Taking numerous smoke breaks, up to three an hour, and leaving butts in my yard (we have no smokers in the house). - Using my bathrooms too excessively, leaving a smell and a mess. I understand needing the restroom, but their direct boss would sometimes just show up to use my bathroom and leave, and at any given point at least one of them would be in there. - Doing things incorrectly. They were asked to repaint entire walls, as one would do when restoring them so that it may match, however they only painted over the original problematic areas and called it a day. As well as using the wrong color of paint altogether for one of my rooms and pretending as if they didn't notice until I pointed it out. They added new wall tiles to my bathroom, failed to explain that they weren't made to withstand high humidity, and they've since begun peeling off. Pantry doors were hung unlevel and I couldn't believe I had to explain that they weren't on correctly. I also had a restored carpet that now has holes in the padding underneath that you can feel when you walk over it, they attempted three times to fix it, and every time failed. It remains unfixed because my frustrations grew too large to continue asking. When I first mentioned the carpet problem to one of the contractors, I was met with a shrug and the response of, "We can only do what's on the invoice." You mean the invoice that charges me for you to fix my rug? Huh?? - Leaving my back door hung open and tracking dirt in, as well as wasps and flies, good thing I caught this one before it got worse, otherwise they would've continued. Every surface that could be touched, was touched with dirty hands, and every day I had to clean dirt and dried plaster off of random areas of my house after they left. -Using my things. I had to request they not use my personal garbage for their empty Monster Energy cans, Twinkie wrappers, and random debris. A restoration company should be equipped with trash bags one would imagine. They also freely used my personal dustpan and broom which I'm shocked they didn't have one of, as well as using a pack of baby wipes without asking and leaving them open as well as covered in plaster. I also discovered my upstairs bathroom covered in trash after one of them spilled the bathroom can and never picked up what fell out. I was shocked at how badly these grown men behaved. I'm no saint, but common decency and curtesy should be a major priority when you're in someone else's home, regardless of what you're doing. I felt genuinely disrespected by the employees of this company. When I'm listening to the sounds of someone hawking a loogie into my bathroom sink and flushing without washing their hands and touching everything I own afterwards, something is inherently wrong with who you've hired. Again I must stress, Chris was great and the timeframe to get things started was very agreeable. It's the process itself that dragged due to all the above reasons. After doing a final review with Chris, I was compensated for a lot of the invoice charges that were either irrelevant or just plain done incorrectly, though am still awaiting the check after three weeks. I'm just glad it's over. Be weary of who you let in your home."

"Just awful and lied from the start. My elderly mom who have some dementia and is legally blind had set up for them to replace her windows. Just days later here HVAC began to fail at the beginning of winter. I made sure from the start of her issue with heat that we may need to put a hold on her install. We had post dated a check and asked the rep not to deposit it until some $ had posted to her account. Have been keeping them informed and then today. Started getting nasty text from someone with the company. Made threats about putting a lien on her home if she didn’t pay the remainder as listed in the contract. This is before ANY work aside from the first rep and a contractor coming and doing a 2nd measurement. Even questioned my mom’s dementia in a text to me. ELDER ABUSE so be careful. Don’t let them do ANY WORK for u at all. I have contacted her lawyer as of today and let’s hope it gets sorted. Guess they want her with no heat but have her windows replaced."

"Great job!"

"Great people to have work for ya.michael and robin were awesome.. Very good team they have , great service provided. Would highy recomend. Thks so much for a great team. A+++++ to all involved"