Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Gardner, MA

"Great work ethic . Excellent customer service "

"Went well. pumps replaced"

"We had a lot of crumbling mortar in our basement walls and were worried about water getting in. Pro Mass Foundation and Masonry came in and did a fantastic job repointing everything. The guys were friendly, showed up on time, and kept us updated as they worked. Our basement looks solid now and we feel much more secure."

"no"

"Kenson was very thorough and professional, and applied lots of experience to tailor their services to our exact needs."

"The company is working with me."

"The team that was sent smelled of weed, first thing I noticed. The work was done quickly, so that was good, but they didn't get an in process inspection and instead sent over an inspector more than a month after the work was done. The dirt that was displaced is just all over my yard now, and I have a bunch of big holes where they didn't pack any dirt. The company offered to fill them but I never heard back after that offer. As part of the work, they dug around the chimney, and it appears they caused it to break. They claim no damage was done, but I'm finding many pieces of concrete and brick strewn over my yard."

"He showed on time, was personable, and completed the job"

"The system was installed so that the pipes were pitched away from the sump, the pipe from the sump outside leaked back into the basement, and the exterior drain wasnt dug to grade so water backed up towards the house. When contacted about the issue, dryzone sent out a tech who confirmed every issue. The company then refused to fix anything without a second opinion. A month after I filed a chargeback, the GM called to "apologize", and made it sound like he wouldnt contest the chargeback, but offered no remedy to the situation. He then contested the chargeback and lied on the chargeback rebuttal. Eventually they settled for a partial refund. Terrible company, dont recommend."

"I was impressed with his knowledge and professionalism. He installed a French drain system with a vapor barrier on the walls. He prepped the area to protect our belongings, made sure everything was cleaned up after the end of each day, and provided exceptional service and quality. I would highly recommend him!"