Get matched with top wood shake or composite roofing repairers in Garner, NC

"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"A&M recently replaced my roof and I am highly satisfied. The process/project from beginning to end moved swiftly and smoothly. The office staff kept in touch telling me every step. The project supervisor on site let me know things dealing with my roof that could not be seen until the shingles were removed. There was a large hole in the wood from standing rain water near my chimney. He sent me a picture and did not repair it without my approval. I will recommend A&M to everyone I know that needs roof replacement. They get 5 stars from me."

"Ultra Roofing llc was absolutely phenomenal , I recommend this company for all kinds of improvement projects with special focus on Roof replacement, exterior painting and gutter replacement."

"The porch had a couple of bumps along the way but we all survived and now we have a fantastic, beyond our original hopes screened deck. The residing went so fast and went so well it happened almost before we knew it was done! Additionally, the siding crew were not only professional but they seemed to really enjoy what they were doing. What a pleasure to see."

"Very punctual, quick and easy install shingles. Very reliable. Very nice and respectful."

"Marcelo was very professional and helpful, he did great work and was knowledgeable about my roof. Will definitely call him again when I have another issue! Thank you!"

"Home Genius did a great job with my roof repair, Luke snd Conner were great and the contractors were quick and professional, Highly recommended,"

"One of the things about William Hartman is he is immensely professional. He has a wealth of knowledge, but also has gumption and a get-the-job-done attitude. For this job, he used Atlas Pinnacle Pristine shingles. They look great and offer a host of benefits. Scheduling was easy for both the estimate and the installation. William went over the different options and materials and the pros and cons of them. I was at work for most of the installation, but when I came back, there was a new roof on with no debris in the yard and no damage to my outside items. Everything was how I left it, except there was a new roof."

Celebrating over 17 years in business, Ridge Valley Exteriors has completed more than 11,000 roof installations nationwide, bringing that depth of experience to homeowners and property managers throughout North Carolina. Founded by Derric Stull — who started in the field and still leads with hands-on oversight — our company is built on craftsmanship, accountability, and long-term relationships, not shortcuts.\n\nDerric’s leadership extends beyond the jobsite. As an Owens Corning Platinum Preferred Contractor Board Member Alumni and past NRCA Board Member, he is committed to advancing industry standards while giving back to the communities we serve. Clients choose Ridge Valley Exteriors for our proven reputation, manufacturer certifications, and structured, transparent process that ensures every project is completed with precision and care.\n\nWhen your roof matters, choose the company committed to doing it right the first time.

"Labor day weekend, this year, we were hit with a nasty hailstorm. I thought we had escaped unscathed but, then, my neighbors started saying that they needed to have their roofs replaced. That was when I, begrudgingly, figured that it was in my family's best interest to have professionals examine the roof. I hate the process of finding a contractor. Most of them, even if they respond initially, never get back to me. Perhaps it's because I'm female and they don't take me seriously (joke's on them because I execute all of the major financial decisions in my household), but I also suspect that there has been an increasing lack of integrity in the contractor profession, as a whole. Anyway, I never got this feeling from Ed Shook. He is the type of person who makes you think that he actually wants your business and wants to prove that he can do a good job. From day one, he was responsive, respectful, and fair. He responded to our first call the day that we made it, and he showed up prepared with lots of information, pictures of previous jobs, and even a list of other houses that he had worked on in the area. He was more than willing to work with what our insurance company required. Anytime that I contacted him, I could expect a response within the same day. Most importantly, he and his crew did an excellent job on our roof. It only took one day and it looks fantastic. I recommend Ed Shook Jr. Contracting with no reservations, at all. And it's nice to actually have the opportunity to finally say that about a contractor! Thank you, Ed!"