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"I called Matt's plumbing on Monday, he came Tuesday. The faucet in our spa tub is no longer dripping."

"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"It was an easy an process. They showed up when they said and got the job done quickly. They had a fair price."

"These guys were great. They were on time, moved quickly and carefully, and were affordable. I highly recommend them, and would use them again without hesitation."

"Initial visit was to identify and correct the cause of non-working external outlets and lamp post, which was addressed and included replacing inside safety sockets. Unfortunately, the lamp post connection had a short in it, and the company was extremely responsive in working up an estimate and completing the work, which involved replacing a buried line that had been nicked in multiple places by a trimmer. The work was done well, professionally by courteous people, and I absolutely would not hesitate to call them for their expertise in future. The cost includes both visits - great pricing for such great work."

"Excellent work and especially the clean up process."

"The job was long and difficult. The owners watched the entire process to ensure everything was done correct."

"Excellent service.  They came highly recommended and I can see why.  Proficient in a variety of trades, so one call is likely to do it all.  I would highly recommend.
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"Vortex Filtration Inc is a excellent company with vast experience & knowledge in conditioning potable well water. I recommend Vortex Filtration Inc to design build and install their patented Vortex water system to solved all well water conditioning issues. My client had a problem for over tens years prior to the installation of the Vortex system. Once installed, the well water in the holding tank was crystal clear. Thanks Vortex!"

"It was a great experience. Eric was very personable, listening to what I wanted to have done. He started the job promptly the day he scheduled. The tile work in the shower was excellent, especially the consistent spacing between the tiles. He cleaned up the area well after the job. The new bathroom looks great !"