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"I signed a contract with this company in Aug 2024 & paid a deposit of $9,905 mid-Sept. I got renderings based on a design I provided, but none depicted all the details discussed & approved. By Dec 2024, I was pressing for a start date. However, my cabinets were never purchased. I was told there was a cost discrepancy & I would need to pay another $4K before they would order them. I challenged this since I had already purchased the sink, faucet, and hardware the contractor was supposed to supply. Nothing ever happened, and Nate (project manager) stopped responding. In Jan 2025, I requested a contract cancellation & deposit refund. I was offered a partial refund contingent upon my signing a statement that the cancellation was based on mutual agreement, willingly, and without coercion. I filed a complaint with the FL DPBR since their conduct violated FL Statute §489.126. I also hired an attorney to get my money back from this company. Their business practices are very shady. BEWARE!"

"He was a very professional contractor and finished the project before the due date. He is an honest contractor who completed a beautiful remodel of our bathroom. We would definitely hire him again to do other projects."

"Wonderful! Meticulous work, professional and fair. We will hire Richard & Nick for all future needs."

"Superior Aluminum did an outstanding job. Very highly recommended. I required a screened-in back patio enclosure and a screen door for the front on the house. Process went very smoothly. Installers Hans and Neo did an outstanding job. Materials were top-notch"

"I have used this company for several projects over the past few years - exterior painting, bathroom and kitchen remodels and garage ceiling repair work. The owner was always on top of things and very helpful."

"4 Years later, we are finally done with our “12 to 14 week project” that started with S&W Kitchens. This is after they abandoned our project, we had to get an attorney involved, and hire a different contractor to complete the project. Before the design was finalized, we reduced the scope of the project to pull out some major items. S&W revised their price for the project based on the changes we made. Despite the scope being significantly reduced, they came back with a price well above the initial numbers that had a greater scope. The information communicated from the office to their field was mostly inaccurate and caused issues. Due to the lack of organization, poor communication, inaccurate documents, we lost count of how many times things needed to be reworked. You would think a company being in business for 40+ years and having multiple locations throughout central Florida; organization, management, and communication would be their strong suit. We had 3 different superintendents over the life of the project. We had to constantly keep stepping in to get things corrected multiple times and keep things moving along. It would still be going on had we not done that. We needed to get the head of the field out of Orlando involved. Our thoughts were this would get things back on track. Reflecting on everything now, it accomplished nothing, dug the hole deeper, and wasted more time. We tried to get both owners, out of Palm Harbor and Orlando, involved to address the issues. That also yielded no positive results. The root of all the issues that were experienced trace straight back to ownership. This was a top-down issue where their decisions to have the personal in the roles they were in did not allow for things to work. When the owner describes in their online professional profile, playing multiple rounds of golf each week and walking their dog everywhere, you start to question if their priorities are focused on their business. Having company “retreats” in Utah where no one could be reached for a week when issues were occurring on the project was another upper-level decision we were surprised to see. Everyone we worked with appeared to have good intentions. They were just tasked with responsibilities that were outside of their own skill sets or limited by what management/ownership would allow them to do. As an example, having the designer get involved with coordinating, scheduling, or ordering of materials did not yield a good result. Stick to design, where their strengths are and nothing more would have helped. We wish we had known what we were in for prior. Had someone shared this type of experience, we would have sought out a different company. Our project was wrapped up in July 2024 by a different contractor who did an awesome job. This was 4 years after we started vs. the 12-14 weeks in the contract. During the first 15 months of our project, I witnessed a 25-story mid-rise go up from caissons set to occupancy and a high-end custom home go from foundation to the homeowners moving in. If you are considering having S&W Kitchens do your project, hopefully, our experience shares more insight into what can occur."

"Extremely professional work! Add to that the fact that John, Trent, and Bryan are some of the nicest people you’ll ever meet. If that isn’t enough, the cost was more than reasonable for the amount of work that needed to be done. I have no reservations about recommending them for a high-quality remodel at a good price!!"

"10 word minimum. We recently did a complete remodel of our 3000 sq ft home and South Shore Construction did a fantastic job! This remodel involved blowing out walls,, creating an arch entrance, and moving the kitchen foot print as well as painting, flooring, electrical etc. Kevin our GC was very detailed and communicated well with us throughout the entire process! When a few hiccups happened along the way Kevin was quick to fix and resolve the issue. All the work was done at a very professional level. Go ahead and call South Shore! You won’t be disappointed!"

"Exceeded expectations. Crew was wonderful and respectful. Quality of work was perfect. Was able to discuss questions along the way. Highly recommend, our kitchen and bathroom are now beautiful and functional!"

"It was. A fantastic experience. Julian and his son were professionals in the best sense of the word. Everything was beyond perfect which is unusual today."