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"Very happy with the crew and new roof"

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"I was very pleased with the service and quality of work"

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."

"The 2 Installers were the hardest, most competent workers I have ever seen. I was awed by the work they completed on the 2 coldest days of the year. I don't know how they didn't get frostbite; it was below zero degrees outdoors. They were young men in their 20s, and I was surprised at the perfection of the great job they did. I would recommend them to all of my friends and family. 5-star review plus. The price I paid was well worth the expense. My home is warmer now than ever before. I am sure my heating bills will be lower and the savings will compensate for it."

"We had a complete bathroom remodel. As seen in the pictures the quality of their work is outstanding—everything feels modern, clean, and beautifully finished. A huge thank you to Don and Jose for their outstanding work! Their attention to detail, craftsmanship, and professionalism were evident every step of the way. They kept everything clean, stayed on schedule, and made sure the final result was exactly what we envisioned. -Shanen & Rafael H."

"It was amazing, he explained everything to us. "

"Efficient, responsive and professional. Very good experience. Highly recommend."

"We had cracks in the dyed mortar of the bricks above our garage. Grady took the time to match the color, even with the color having aged 10 years, and you would not even be able to tell that there was new mortar. If your project is anything like ours, you will not be disappointed."