Get matched with top major home repair pros (general contractors) in Glen Allen, VA

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

"Ken and his team are spot on contractors/subcontractors. Ken is very approachable. If it's something you do not like, he will make it his duty to make you happy."

"Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective. Pros: -High speed process for diagraming layout and giving a quote quickly. -Staff is friendly -Great work on installing the Murphy door I’d purchased. Their cabinet guy is a rockstar. -The electrical work was excellent (some of the positioning in the mechanical room of lights was odd) -Project Manager was professional, responsive, and friendly. Cons: -Caulking in the bathroom shower (panel insert was not complete) -Caulking missing in areas of molding and quarter round (found painting) -Final trim out was horrible with a lot of splintered pieces (door frames, baseboards) I didn’t notice until painting. Also found that they had made a mess installing door hardware in many places (think multiple holes hidden) -Mess – They left a big mess on the flooring because they didn’t do any touch ups on the drywall until after the flooring was in. They didn’t clean up at all in the mechanical and under the stairs. And I mean dry wall all over the place, plaster clumps big as a biscuit dried on the ground. I still have more work to clean up. -Flooring – Flooring choices were limited to just a few. This probably should have been communicated more clearly. The issue for me was I had wanted to see if they could find the same tile I had in other rooms of the house and use the same tile, and they said no which they had not said no to during the estimate. At this point they already had almost 30% deposit from me. (I had a bog of the original which some one tossed moving my stuff). -Credit – I provided my own shower accessories (because it matched rest of my house)after the project manager said I could get a credit for. My own fault for not finding out how much that was. After the project was done I had to go back to them to get the credit and it was very low because of “volume” they buy in. They also said I didn’t provide something I did which I have a receipt for and it disappeared. I tried to argue it but it’s not worth the roughly $150. Full transparency this was the tipping point for me. Neutral: (Items I think people should know but aren’t something to fault a company on.) -Broken Latch on murphy door, they provided replacement hardware for me to install but there had been some suggestion I’d broken it. -Be aware they only offer white for paint. I went with not having it painted thought it was supposed to be paint ready. A lot of the issues I found going through painting it on my own. -Deposit – They wanted the deposit a lot sooner than I thought they originally said it would be due. I paid 3 months before they started, I believe. -Ran a gas saw inside the house for an extended time to cut a window. It set off our CO2 sensors and my teens called 911. Fire department and gas company came out. We had to wait for the house to air out to ensure it wasn’t a gas leak. In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement."

"Took much longer than expected."

"We had 2 bathrooms redone and are very happy with the final product! Our team, lead by Tate, was very professional and responded to errors and changes very graciously and promptly. The downstairs bathroom was made with a zero entry floor and I had them put a track system on the ceiling for a curtain since the space was small and I didn't want any glass. I have elderly parents and needed ease of use in the space. They stripped it down to the studs and put waterproofing on the entire floor, dropped the shower floor down to the joists and poured a custom shower pan. No curbs to trip on. In the Master, they removed my old huge jacuzzi tub, stall shower and block window, removed the wall and expanded my linen closet. Took out my old vanity and toilet and had a custom vanity built with A quartz countertop that we went and picked out at Stone. There were a few bumps here and there but the team met each challenge with a positive attitude and made sure I was satisfied with every step along the way. We are very happy with both bathrooms and will hire them again to do another bathroom in 2026."

"Everything went as promised. The scheduled first visit for an estimate was professional and fair. A planner came to the house to do final measurements and let us know we would be scheduled soon. The wait for actual implementation after we decided to go with it was reasonable. The guys showed up the morning after the first day promised but it worked out fine as they were efficient and hard-working. Unfortunately, we do not speak Spanish, so our communication was limited but that did not matter as they knew exactly what they were planning to do based on the thorough planning. They were friendly and honest and I would not hesitate to have them again. Mr.FIX-IT called after the job to ask if we had any concerns or questions and then processed the invoice after we said it was fine. There were no hidden costs or surprises. We recommend them!"

"Great.. very efficient"

"The president of the company, Jarrett Douma, met me at the tile company to help me pick out tile. After I paid for everything they came back to touch up a few minor things. Jarrett is so very nice and accommodating. My new bathroom is gorgeous. Now I have a step in shower!"

"Great company to work with. Expert advice regarding any scale of job you need done. Professional & friendly (all of the employees!) Always left our yard clean and looking better then when they arrived! Highly recommend them!"