Get matched with top central a/c installers in Gloucester Point, VA

"We moved into a new house and after some unusually cold temps found the heat wasn’t keeping up. Called Russel’s and scheduled appt in a few days but asked if someone canceled and they could fit us in sooner , we’d appreciate it. They ended up sending somebody out that night. Didn’t take long to figure out the issue. And the technician was very nice and helpful. Even sent quotes very next day for some additional work that we’re considering."

"Very satisfying work and communication. "

"Comfortable Climate and Heating owned by Jason, a most honorable business. We have been a customer for 8 years. They came out quickly to work on our minisplit unit. Jonathan diagnosed the problem and kept me up to date on repair status. I would highly recommend this company for AC repair service."

"If I could leave no stars for this horrible company, that would be too many. Called on a Saturday due to a problem with our heat. The sent out a helper (their word) was nice but due to a slight delay, the owner, Jason, called his helper and was bent out of shape because he assumed he was "standing around wasting time and money." We had a broken thermostat, and they wanted $100 to replace it (connecting five wires), $100 for a fuse (even though we had aone on hand) and $199 for the service call. We had to wait for the helper to go get a new fuse. I have NEVER been spoken to so rudely by a business owner and treated with such distain. We are on a contract with them, so they service our HVAC regularly and are paid upfront for a yearly contact. We are supposed to receive a 10% discount on any repair -- we didn't get the discount. When leaving, I asked for a receipt and was told they could email it. They were also disappointed we were paying by check. Hire another company. "

"They responded to all questions immediately and worked around my schedule to complete quickly. Pleasant, clean and personable team. Price was great. I'd definitely call Anderson again!"

"Everything started out great. The person came out and ordered the parts. My husband took the day off of work to wait for the repair person. They never showed up. I went online to use the chat function to find out what to do next. It isn't actually a chat function: it only allows you to do 7 things none of which is figure out when someone is coming. It just kept tellming me my appointment was yesterday and there is no way to speak with a human."

"Customer service is great! Very dependable."