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"One window had bad wood around the frame. When we mentioned it to the contractor it wasn't addressed, and they installed the new window anyway. In Addition, on the same window the lower left corner of the window frame is loose and needs nailed back in."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"AMPRO Builders LLC. has a total disregard for the customer and very shoddy work. I had hired them initially for roofing and it took the owner a full year to address and fix the fact that his employees put my skylights on backwards when they reroofed my home. I had to write a POOR review for the owner Robert Chatham to even pay attention to my calls to his rep. which went unanswered for the entire time . I had the siding of the home also replaced during this period by the same AmPro and they job was performed while I was at work (They put hardy plank on without it even being sealed). I came home and found that when the siding was replaced, it was replaced so that there is a gap that needs to be fixed as this will allow the elements and mold to start on the inside of the siding. When They skylights were fixed I was told that AmPro would take care of the siding replacement failure . The failure was found by the painter when he saw the large gap at the bottom of wall where it should snug up to the cedar lap, but the builder put the siding on top of the first plank leaving a large gap opening on lower side at front end of my home. Robert Chatham showed up at my home and actually saw the shoddy work on the south side and front corner of my home and said he was the boss and would have it fixed. Then I heard nothing. I called Robert Chatham (Owner) and asked when the siding would be corrected as the winter (last year) was coming and he said he would do it when the weather was better and dry. This was last year (2023) the roof was put on a year before that and when they finally fixed the botched skylights and put them in correctly they had to scrape them as they had moss growing on them. WELL It's been DRY for a long time this summer and The Guy has answered one call and sent me to Voice mail after that without a return call or time frame to fix AmPro's botched siding repair. I will also send this to the BBB as I am done waiting. I do not recommend this Guy or his company ! AMPRO BUILDERS LLC.- Robert Chatham GM"

"They are very knowledgeable and did a great job."

"Cris, Joel and Johan did an excellent job installing our new windows. They were very efficient and on time every day."

"To Lake Washington windows,  On behalf of the Mich family, we had the most WONDERFUL experience with the whole process getting our new windows!  The day of our installation, Chris texted me ahead of time giving me a ETA which was very helpful. Chris and his collegue helping that day were both incredibly welcoming, kind, explained what the process was and kept everything very clean!  Chris went above and beyond and I really hope the company reads this, achnowleges him for his dedication to the company, his professionalism to his customers and overall having a welcoming, positive, professional and hard working demeanor!!!!  Plus, the Mich family REALLY hopes he gets that Disneyland trip for his family.... they deserve it so much!!!  Please put in a extra vote on behalf of our family as a thank you! Our windows look great!!  Smooth process and we will order windows again and request the same team.  Thank you !  Erin Mich and John Mich "

"The windows are beautiful and we love them. The installation team are amazing, artistic craftsmen. We had anxiety after the purchase, but after installing, we are really glad we made the decision to go with Harley Exteriors Inc."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"We had an amazing experience with Emerald City Energy Windows & Doors! They were very responsive to my calls, emails, and texts leading up to our installation and the installation was a breeze. Benaro and his team were on time, so kind to me and my kids, efficient and left the house looking like they had never been there. I was shocked at how quickly they got everything replaced and cleaned up! We are so pleased with the quality of the window and the service we received from start to finish. Look no further for your window needs, you have found the company you need in Emerald City Energy Windows and Doors!"