Get matched with top carpet installers in Grammer, IN

"<p>The owner, Aaron, came out personally to show us carpet samples and give us an estimate.  Although he was late to our appointment, he phoned to let us know of the delay.  He was very courteous, helpful, and thorough in providing information and answering our questions both when he was with us in person and when answering follow-up e-mails and phone calls.  I recommend that customers visit his show room rather than or in addition to looking at samples at home because what he showed us was limited.  It turned out that the carpet we ultimately chose was in his car and we only saw it accidentally when we walked with him out to his car at the end of his visit.  (We don't know why he did not include it and perhaps others among the samples he brought into the house!)  After comparing his price and carpet information with other estimates and companies, we chose to hire this provider.  Although the installation was performed well, we were less impressed with the installer.  He was not friendly or communicative and left a mess behind him.  Maybe no carpet providers vacuum after themselves but we were surprised to be left with such a massive vacuuming job--including the hard floors where there were scraps.  (The vacuuming jammed our vacuum cleaner and required several changes of vacuum cleaner bags as well as a lot of time to get done--and our house is a very small, 3-bedroom bungalow!)  Also, Aaron had said that the installer would trim any doors that needed it, but the installer only removed them but would not trim them.  We were left  with doors off and trimming still to be arranged.  The reason we give this provider an A for quality and price is that, when informed of our distress about this unsatisfactory situation, he arranged for another worker to come the following week and do the trimming at a discounted price.  We give him a C for professionalism because of the unsatisfactory situation with the installer, with whom he is responsible for contracting.</p> <p><br /></p> <br />"

"I have hired him three times now. Once was for ceramic tile work in November and I hired him again last month for additional tile work. I previously hired him for carpet work as well.  He is excellent and is reasonably priced! I will hired him again in the future. He is very good. I had a squeeky floor and he was able to fix that for me. The work is great!"

"Absolutely Fantastic!!! My carpets look almost new again. I'll use them every time I need my carpets cleaned. The Gentlemen were friendly, professional and knowledgeable. I honestly can not express enough at how happy I am with both my carpets and this company."

"Excellent work!  Will definitely use again. <br /> My experience with Middle Key Carpet Cleaning was a professional experience from first contact through the actual appointment. Scheduling was simple, they showed up on time and did a great job on my carpet and furniture. No hidden fees or charges. <br /> Thanks for the great work! <br />"

"Very satisfied with this work.  Good carpet/flooring  selection.  After color choice, another similar carpet of better quality at similar cost was suggested (with which we agreed). Removed all old carpet and installed new pad and carpet quickly.  Vinyl flooring in utility room looks great with good attention to detail around furnace/water heater.  Rick came out at end of job and inspected/vacuumed rooms.  Great Job! <br />"

"Thanks to all of the rain in July and a power outage, the lower level of our tri level flooded.  We had planned to replace the carpet in the entire house soon anyway, so decided that now was the time to replace it.  We have used Mainsyle Flooring before but we only purchased the flooring there - we did not have it installed.  So rather than shop around we decided to go with them.  The salesperson was new but was helpful for the most part.  After our first contact, she wasn't usually there when I went back so I talked to someone different every time.  Someone came out to measure and we ordered our carpet.  As far as the scheduling goes any delays were on our part because it took a little longer than we thought to finish the rest of the repairs in the lower level.  Mainstyle was very patient in dealing with our delays.  They also agreed to put our carpet in over two days per our request because we had to move out alot of things.  This was at no additional charge. <br /> The first day went well as far as the carpet installation goes.  But this was the first time the communication problems cropped up.  We were told by the salesperson that they would attempt to fix the squeaks in our stairs.  They did say attempt and did not make any guarantees.  However, the contractor indicated that there wasn't much he could do but put in a few nails and that probably wouldn't fix it.  Then we found out that a couple of the stairs were broken.  Since the stairs were to be carpeted on the second day, this meant my husband had to rush home and put in some new stair treads during a very long evening to be ready for the next day.  He would have done this much sooner if he'd known that it wasn't part of the deal. <br />  The next day, the installation went well again until we found out they ran out of carpet and couldn't do our stairs.  They went ahead and put in the carpet tacks and padding on the stairs and called the store.  The store said it could be a week to get more carpet in but it would be the same dye lot.  No explanations on why they ran out of carpet.  In the meantime, we found out that our built in desk in one of the bedrooms was leaning to one side.  They had carpeted under one side but not the other. <br /> I called and left a message about the issue with the desk but didn't hear back.  About three days later I received a call that the carpet was in and they could install it the next work day Monday.  This was great and faster than we thought.  I told the person that called that 1 - I was upset they ran out of carpet in the first place, 2 - the problem with the desk, 3 - the carpet pad on the stairs would need replaced because it was getting damaged from traffic up and down the stairs.   He said that was fine. <br /> When the installers came back, they started to install the carpet.  I told them that the person at the store said they would replace the pad on the stairs.  They did then replace the pad.  I told them about the desk.  This was the first they'd heard about that.  My husband had fixed the height issue with the desk but a small hole needed patched so they did that.  <br /> Overall, we like the carpet and the installers did a nice job.  I just felt like the whole experience was very stressful and many of the issues I had would have been less stressful if the store had communicated better with me and the installers.  After the job was completed, I expected to get a call asking how everything went.  The only call I received was for payment.  I explained my frustrations at that time.  I also filled out a comment card briefly explaining the above.   I've never heard back from the owners or salesperson, but based on other reviews on here I expect I will see a reply now........ <br />"

"It went well.  The only problem is that we have two dogs and the stairwell leading upstairs still had a dog smell after the carpet dried.  There is a door at the top of the landing closing off the upstairs room and the pet smell seemed to remain at the top of the stairs.  <br />"

"Great company to work with. I am very picky about quality and cost of carpet, Karen took the time to help me pick out the best carpet to cover 3,000 square feet of our new home. The installer, Mike Beason and his team did a great job. They were professional, courteous and did an excellent job. This is my 8th house for carpet and this was one of the best teams I have worked with."

"The owner,  Mark, was more then pleasant and professional to work with. I am not his normal customer (not buying a new carpet) but he went out of his way to get me on the schedule so that I could get my basement back in order.  The two men who handled the install itself were very nice, knowledgeable, considerate, and pleasant.  My job was a bit harder to accomplish then a normal install since the existing carpet had to be moved to fit the pad under.  The price charged was reasonable for the size area150 sq yards. <br />"

"Very well. The owner came and installed everything himself. He was prompt and personable, and answered all my questions. The only issue was that to replace the flooring in the bathroom, he had to remove the toilet. In doing so, I had mentioned that it had been leaking from the base, and asked if he saw anything. As a solution, he put a SECOND wax ring over the first one. At the time, I did not know this was a bad idea. The toilet continued to leak, and eventually, I had to have it removed again, and the plumber simply removed both the old ring and the one AVN put in, and put in a new one. Had AVN removed the old ring first, the problem would have been solved....... But my plumbing issue was not what I hired him for, so I was very satisfied with the flooring installation. He carefully moved all my appliances, and the floor still looks great!"