Get matched with top basement drainage channels installers in Great Neck, NY

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Laser came and installed a new toilet fill valve. Mine was old and not working correctly. After it was installed I noticed the water dripping from the screw. I phoned Laser and he turned around and came right back and fixed the leaking screw. He was very professional and I appreciate his good & clean work. I have faith in his coming on time and finishing the job. I would use him again because of his good work and great work ethic."

"Good job but a little bit pricey. Also, I have my water tank replace and he did dispose of the old tank. Not even, bringing it out of the basement for me to put into street curbside for recycling pickup. I have to hire somebody to bring it up from the basement."

"Jeremy was really good explaining the services and installing the drain pipe. Paul who followed up to drain the cesspool was great too. Very friendly as well explained what was going on. Highly recommend."

"ENO Plumbing came in and worked until they finished the job , all within a day! Our storm drain was backing up and water would just sit there and next door neighbor always complaining! They were professional. They explained everything that needed to be done including digging further down and replacing drain. They had to cut out the cement to the downspout and then recement! It has since rained and no problems!"

"Hector and Moises were excellent! Hector came with one other of their crew and assembled my permanent gazebo. I have stone pavers and they were very careful in cutting them and digging Deep enough to establish a good anchor. They even installed railings for my back stoop. I would highly recommend them! Clean... affordable and professional."

"Lorenzo was responsive, prompt and fair. He and his team installed a drywall for us to help with water in our basement 6 months ago. So far, everything is working well."

"Fast and efficient service. I'd definitely call him for plumbing issues again."

"Jimmy is the best person ever as well as his side kick. :) He is very knowledgeable, courteous respectful and professional all the way, You can tell that he has a real passion for his work. He explained everything about the water heating system and installation, I learned quite a bit how long they last or not! Most impressive was that he really went way above and beyond the scope of what he was hired for by fixing a leaking faucet in my backyard without me asking him to and at no extra charge! I'll never forget that! So, I'll be call Jimmy in the morning to hire him to look at my Furnace!"

"E & M came for an estimate and diagnosed the problem promptly. No sales pitch or lengthly discussion, just explained that foundation cracks had to be repaired in the backyard behind the basement, they needed to excavate and fill in the dirt. They charged 1/4 of what the previous company charged to dig trenches and install a sump pump which didn't totally keep the boiler room dry. After living in the house for 20 years the boiler room has stayed dry finally, no need for a handyman to repair anything after their work either! They accepted the Angie's List coupon. Several rainstorms later: fantastic price and great result only wish I had found them sooner."