Get matched with top wood shake or composite roofing repairers in Guilford, IN

"I used AHT because of a referral from my neighbor. My neighbor and I ended up getting our roofs replaced on the same day. The communication was mostly good (had some conflicting things being told to me by different people in the company). When materials were delivered, they switched my neighbor and I's materials and delivered them to the wrong house. This was a mistake the delivery guy caught and corrected. When scheduling occurred, I was told my roof would be done first, then my neighbors in the afternoon by the same crew. They started at my neighbor's house first and came to mine second without communicating this to me. It did throw a wrench in my schedule for the day as I planned around the time they told me. I only figured out what was going on when I called the project manager at 9 am to ask where they were because they gave me a ETA of 8 am. Project manager told me they would be at my house around 1-2 pm. Both our roofs were completed by 5 pm. I did have one issue from my experience. I had a retractable awning that was roof mounted on my old roof. The representative at AHT told me to let their roofing guys take the awning off and re-install it after the new roof install, that way if there were any issues or damage to the new roof, it would still be covered, and they would fix it for free. If I allowed the awning company to re-install it and they damaged something, then it would void the roof warranty. At the advice of AHT I let their roofing guys remove and re-install the awning. After the re-install, the awning started to pull off my roof as it was not installed properly. I called AHT and they came back out to remove the awning and repair my roof. At this point, AHT asked me to call the awning company to re-install the awning. They did offer to pay for it if there was any additional cost which was a nice gesture. I did call the awning company and they reinstalled the awning properly without any issue. Long story short, if you have an awning, no matter what the sales representative from ATH tells you, let the awning company re-install the awning. AHT did make the process of insurance claims very easy, and they are serious about 100% customer satisfaction. They remedied all issues I had and were very polite and understanding of the situation."

"Everything was repaired very well and works. Looks great!"

"My experience with Home Genius has been amazing. The experience with them coming out doing the inspection and very thorough with the inspection. They also explained everything and were completely honest about what was needed for my roof. Hunter was my project manager and the lines of communication were completely open with him. He kept me in the loop of everything. I would definitely recommend Home Genius to anyone for a new roof or repairs."

My goal is to build lifelong relationships through honest service, quality workmanship, and an overall experience that makes every client feel confident, valued, and taken care of from start to finish.”

"Advantage Roofing is outstanding! From the office contacts to the roofing work done, all was excellent. They were very professional, courteous, reliable, and knowledgeable. It was a pleasure working with Tim--he really cares about quality of work. My experience and the repairs were exceptional. I highly recommend Advantage Roofing."

"Fusion roofing were top notch. They discovered two issues with my roof va the other companies only could speculate on one issue. They came and did the job ahead of schedule. To beat a snowstorm."

"excellent, Tom was very professional and courteous, Also flexible as I had to delay roof date twice. A great job done."

"They did everything they said they were going to do and the work has stood the test of time. David was our sales rep who explained everything thoroughly and patiently. He came out the morning the work started and came back again to review the work when it was done. I had a few minor concerns with the work which he mentioned before I could and had someone come out to make the improvements. The chimney crown has been assessed by our roofing company this week and they gave it an A and said it was great workmanship. I would recommend their company to anyone. I feel like I got my money's worth."

"
The saga to get our roof replaced has been a long one filled with headaches with insurance companies and more than a few sleezy "roofers".  However, we found Thomas and Master Craft Restorations and were blown away by his professionalism, the quality of his crew, and the speed of the work they did.  To keep this short - I highly suggest hiring Master Craft, we're going to hire them for more work around the house as well.

The background on our roof is we tried for a couple of years to get the roof replaced by the insurance company.  Since I had previously had a portion of the roof replaced (due to prior owner's shoddy renovation work..) they wouldn't cover the cost of the roof, even though there was enough damage that they should have done so.    However that took about two years to finally go through all the motions.  At that point I was tired of dealing with roofing companies promises that fell through and just hoped the roof would survive the winter.

As soon as the weather warmed up I started asking around for quotes and Thomas and Mastercraft had the best hustle that I saw.  Within a day of talking about the roof he was out taking measures and quickly came back to me with a quote,  I was still waiting for 2 other companies to contact me back and he was already done.  I immediately liked his professionalism and his understanding and since I had estimates done for a couple of years now (ranging from 6,500 (someone who had terrible reviews..)  to 18,000+! ) I knew his price wasn't the cheapest but was more than fair for a good contractor.   We quickly signed the contract, and as we had terrible rain the rest of the week, just kept hoping that an old roof wouldn't become a broken roof before his crew came.

Within a week (and after a week of really terrible rain) at the first sign of decent weather his crew showed up.  They were there about a half hour earlier than we expected and I'm not sure they ever take any breaks.  They worked from morning until it was night and came back the next day for another round.   I'm sure they took breaks, but for the life of me I couldn't say when they did.

They were really fast, kept the yard clean as they worked, and thoroughly swept the ground with a big magnet.   They had only a few shingles left over that we kept for future roof work and a small amount of felt.   There were a few spots where they had to do a bit more work than expected but they didn't make a fuss about it and just completed it as swiftly as they did everything else.

Thomas stopped by frequently to make sure we were happy and to check on the progress of the roof.  Genesis, who I think was the crew chief, was excellent at the end during the roof walk around.   She made sure that we checked on the Direct TV antenna and after we discovered it wasn't picking up the signal told us that if DirectTV gave us problems she would be happy to come back out and try to fix it herself.

The only real "problem" we had is that Thomas was so fast the HELOC hasn't finished processing yet!  As soon as the bank finishes taking their time we'll be hiring Thomas and Master Craft for more jobs on the house.

When I look for people to work with, I look to build long relationships, and Thomas and Master Craft are now first place on my list and someone I've recommended to a couple of friends already.   If you've made your way through this entire review,  I highly recommend Thomas and Master Craft,  I'm glad to have the roof saga complete and the house looks better than ever.














"

"He did my next door neighbor's roof so had good idea of how his crew worked, plus knew what she pd him. After doing my due diligence by securing at least 4 estimates from other companies, he still came out on top, both in price & his professionalism. He had FULL shingles of all colors, unlike some companies that only have sm ones you can't really get a good picture of; I had gone online to the shingle company & used tool to see what would look like on my house also. Turns out my insurance paid for everything in full (totally unexpected as I had 3 layers on), so I was ecstatic all the way around. Owner Gary Brown outstanding in his explanations, super quick installation after initial meeting ( done in 2 days, Sun & Mon, which was Memorial Day!) I definitely recommend him!"