Get matched with top deck or porch build or replacers in Guntersville, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"I was consistently impressed with R & R Construction; they were very professional, always respectful of my property and time, and ultimately, they did a wonderful job on the deck build, completing it to a high standard and even exceeding my expectations."

"Randy and Jeff Ange worked really well replacing our windows. We are so pleased with the work they have done for us. The Windows look nice, clean, and neet. We recommend this company and Randy Ange and Jeff Ange as well. They are supper nice."

"Built the perfect patio for us! Quick and professional"

"I am so happy with their work. They did a great job, cleaned up everything, and were very personable. They went the extra mile, and I appreciate their work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"I needed bed disassembled, new bed assembled and old bed hauled away. Ancient Path and Micah called right away after project submitted in Angi. He asked a number of questions to get project details. The other suggested handymen by Angi never called. I probably should have called the other suggested handymen for more quotes. However decided Micah's quote was mostly reasonable and decided continue with them. Arrived on time. Micah and Paul quickly disassembled the old bed and removed it. Took a bit longer to assemble the new bed, but certainly way faster then I could have done it. Quiet and quick work overall. Both were professionals in appearance and their work."

"Willie and his crew did an outstanding job on repairing and replacing our deck. The attention to detail was great. His quote was well within reason for the amount of work done. We will keep his number for any future needs we may need. I highly recommend Casa Grande for deck work."

"The project was done in a timely manner and a very polite crew. The tile work was amazing. Randall managed to replace the cracked tile and grout that was 20 years old and it looks like nothing was ever damaged. Not an easy task. I recommend R & S Paint and More wholeheartedly."

"I wish they would not build composite decks the same way they build wooden decks. Given the time and quote though, the job they did was adequate. Whoever on the crew who smoked, left cigarette butts in the area. Some wood scraps remained on the ground in the work area. A picture-framed deck would have looked much better around the edges, especially the ends of the boards. I was able to find that technique on YouTube, and I wish Jeff would have seen how to do that technique. Also, the composite deck clips would have been much nicer than the hundreds of screws that went right through the composite deck boards. Not sure if that did anything to the waterproof quality of each deck board."