Get matched with top tankless water heater installers in Hampton, VA

"Jason was amazing to work with on this project. He is very easy to communicate with and he is honest about pricing for what the whole project costs. Came over and told me I’d have to replace the old system and told me exactly what was wrong. Came back the next and replaced everything in a very quick time! I’m so thankful for his service! "

"They were quick and honest!"

"We moved into a new house and after some unusually cold temps found the heat wasn’t keeping up. Called Russel’s and scheduled appt in a few days but asked if someone canceled and they could fit us in sooner , we’d appreciate it. They ended up sending somebody out that night. Didn’t take long to figure out the issue. And the technician was very nice and helpful. Even sent quotes very next day for some additional work that we’re considering."

"Pat was amazing! He did absolutely outstanding work and took the time to explain everything to me. He was exceptionally knowledgeable and professional. He’s also just a nice, good dude!"

"Seemed a bit pricey, but the work was well done. "

"Roto Rooter took a day longer than scheduled to get to us, but we're efficient when on site. As one might expect, it wasn't inexpensive."

"If I could leave no stars for this horrible company, that would be too many. Called on a Saturday due to a problem with our heat. The sent out a helper (their word) was nice but due to a slight delay, the owner, Jason, called his helper and was bent out of shape because he assumed he was "standing around wasting time and money." We had a broken thermostat, and they wanted $100 to replace it (connecting five wires), $100 for a fuse (even though we had aone on hand) and $199 for the service call. We had to wait for the helper to go get a new fuse. I have NEVER been spoken to so rudely by a business owner and treated with such distain. We are on a contract with them, so they service our HVAC regularly and are paid upfront for a yearly contact. We are supposed to receive a 10% discount on any repair -- we didn't get the discount. When leaving, I asked for a receipt and was told they could email it. They were also disappointed we were paying by check. Hire another company. "

"Did a great job. Came out and replaced 2 outdoor water spigots with frost free for a little under 1500. Great aervice"

"The work I needed done isn?t even listed in the choices. $21000.00 for a new HVAC and they didn?t even put the filters back in. That?s ridiculous. "

"Excellent service. Arrived on time and executed the job of replacing our hot water heater efficiently."