Get matched with top tankless water heater repair pros in Harrison, OH

"This is the most professional contractor I have worked with (and I have worked with many) over the last 15 years). They were exceptional from their sales team to their installers and follow-up team after the projects were complete. They made sure I was happy with every aspect of my projects. I feel so fortunate to have gone with them. Of the 6 estimates I received, their total prices for furnaces, AC and water heaters were in the middle of the pack and reasonable. Everything else they did was truly first rate and 5 Stars. Plus their 15 year service warranty is unbeatable in Cincinnati and probably everywhere. I will recommend them to everyone who asks about HVAC and water heaters. Thank you!"

"Travis Cloyd and his partner did a great job replacing our 15 year old HVAC system with a new Trane. They were on time, efficient, and neat as a pin. Looking forward to enjoying the comfort of the new system."

"Flushed my 50 gallon water heater. Good job. Thanks. : )"

"Water heater pressure relief tanked failed christmas eve. We supplied the part from Home Depot and were up and running in about an hour after first contact with BF. Generally, this is an easy repair that could be DIY, but we were glad to have it done quickly and correctly on Christmas Eve."

"Outstanding…Great Service at a Great price! The cost for Apollo installing 2 water heaters was HALf of what S-K contractor quoted for one water heater!!"

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
"

"He was very nice and got the pipe fixed. He was unable to repair the drywall though, so now I have to hire someone to do that. But aside from that, the gentleman was great and very professional."

"He came out within two or three hours of my calling. The turn off valve wasn?t working and I couldn?t stop the water leak. Their prices were adequate. He used quality copper pipe and set the valve properly; so, it was easy to turn off. He cleaned up and didn't leave any mess around."

"Whoever Nick sends to work at our house has always figured out what needed doing (and not more) and been able to get it done quickly, surely and cleanly. In this case we had just at our water main changed which cause sediment to clog fixtures and kill water pressure. Chris gave us the good news that a replacement fixture and part was all that stood between us and square one----and he fit us in the next day so that we could go out and buy the kitchen faucet we needed."