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"We didn't receive the sign off from the city inspector. called Lincoln sewer, a couple of days later paperwork was left in the doorway. A simple receipt signed with the word "passed". The inspectors card was with it. I called him and asked how did the line look out to the street? He said he didn't know cause there was no camera to view the line. I asked him what did he pass then? he said the installation of the cleanout. I called Lincoln sewer, they came out again, re rodded, ran the camera down the line. It was clean from the catch basin to the parkway, but at the curb and beyond there was water in the line and you couldn't see anything. Lincoln sewer seemed to find that odd. they ran 50 ft of rod and camera into the street and the camera, and kept on searching in the street for where the rod or camera had made it do. but couldn't find it. They stated "your drain is fine" those pipes in the street could make a drop off. Me being overtly trusting, I helped load their heavy equipment into the truck and off they went. ........I've been calling the ward office to have the tree causing the problem to be removed, and they told us we should sign up for the city's private drain program, where the city checks the drains and fixes the drain if the problem is in the parkway to the street. I called the city and they said I had to hire a licensed plumber to rod and camera the line with an inspector to sign off on! I told him what took place, and he said, that's not right, call lincoln sewer back and have them camera the line with an inspector present to see it to the street. the permit is good for a year. Infuriated, I called lincoln sewer, only to rudly @#$#@ curse at the nice lady who answers the phone for them. My bigley Bad. Instantly I got a call back ******** me out for my language! I agreed, it wasn't her fault, it was his. We're scheduled for a 3rd time, with a camera and an inspector. I called the nice lady back and apologized. The third and visit is next week. The season pro from Lincoln sewer was upset when he found out no cam was present for the inspector. He felt bad by not being their, I should have been there, but had to leave, do to mom in laws things. But that doesn't change anything. I still coughed up 2800 bucks. Have had no water back up issues since, nobody likes paying for a service that was sold to me, then not getting it. A city inspector didn't look at a camera and inspect my drain from beginning to the street. There could still be a problem, and there shouldn't be. A lot of Ugliness has happened and is still happening. None of this would have occurred if the camera was there for the inspector to view as contracted on the the first visit. I'm upset, the nice ladies upset, the Lincoln sewer is upset. But I still don't have proof from the city that things things are good as promised or paid for."

"We removed the wood paneling in the basement shortly after moving in.  That's when we noticed 13 cracks in the foundation.  None of them structural issues.  They came in and repaired all of them in one day.  A couple of them were difficult to get to due to stairs and piping, but they did a great job on all of them.
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"When we bought this house we were planning to renovate the basement.  The previous owner had represented that it had never taken on water.  The first weekend we were here, however, a torrential rainstorm caused the basement to flood.  We realized we needed to waterproof it before we could do anything else, and decided that drain tiling was the safest way to go.
Greg was phenomenally responsive from the start.  He was very clear about what needed to be done and how they would do it.  He also described some optional work but was explicit that it was optional and if it didn't fit within our budget that was that, and he wasn't going to push it the slightest bit.  His quote blew away the bigger, well-known firm and was less than or on a par with some others.  He also agreed to demo the walls for a slight extra charge, which otherwise would have been a huge convenience for us.  Between then and the start of work I emailed him repeatedly with various questions and he responded almost instantly.  When his workers took down the paneling we got the unpleasant news that we had huge cracks in the walls that would need to be tuckpointed and in one area a big chunk of foundation was jutting from the wall.  That section of the foundation would need to be replaced and a support beam installed.  We were more or less at Greg's mercy at this point -- we weren't going to halt work and bring in a series of guys to quote the tuckpointing & repair -- but Greg gave us an estimate of $2,600-$3,000.  We can't know for sure, but suspect that this price was more than fair, and Greg stuck to it even though we think the work turned out to be more than they expected.
The project manager, Jim, was fantastic to work with throughout, very communicative and accomodating, and the crew of five guys or so was extremely friendly and professional.  All in all, A Perfect Crawlspace was a pleasure to work with and we could not be happier with the results.
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"I THOUGHT THAT THE WORK WAS A LITTLE SLOPPY. THE BINDING AGENT USED ON THE PIPES WAS SPRAYED ALL OVER THE FLOOR AND WALL. I FELT A LITTLE MORE TIME TO COVER AREAS NOT BEING SPRAYED SHOULD HAVE BEEN TAKEN."

"My husband and I found Donny and his crews to be professional and courteous throughout our dealings with the company. Donny put my mind at ease when he described the way in which the mold would be remediated. He assured me that everything possible would be done to be as minimally intrusive as possible while making sure that the mold was taken care of completely.
When Mike came with a crew to take care of the work they were polite and professional. My father (who has been a carpenter/foreman for 60 years and has worked with all sorts of contractors) was at our home while the work was being done. The crew answered all of his questions and kept him informed on the work that was being done. If my father, with all his experience was impressed, then I know they were professional! The house was left in excellent condition. Luckily the work under the kitchen sink was minor. After Mike took out the bottom of the cabinet and took care of the removal and containment he rebuilt a bottom for the cabinet.  When the work was completed, one of the mold tests (for the crawl) came back positive and Donny sent a crew again to solve the problem. He came out a week later to take another sample, and this one was much better. He also assured us he would like to take one more sample after a couple months just to be sure.
The only reason I gave a lower mark for punctuality was because of a mix up on dates. We were told the crew was coming on a Thursday, but they were not actually scheduled until Friday. 
Overall, we were very pleased with Mastercat and the quality of work done by Donny, Mike, and the crews.
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"They said it would take 2 days and I didn't believe it, but indeed it was done in about 1 and 1/2 days. They dug up the concrete around the basement, removed the debris, filled it back up when they were done and cleaned up. The workers were so fast. Dominick who answered all our calls and emails, did the site visits and estimates was a saint and easy to work especially with the permit fiasco we went through. I'm confident we will not experience flooding.
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"It went great. The staff was very professional and Max the owner was amazing. We thought they were coming for a small leak but turns out to be a bigger job. There was a foreman on the job at all times or the owner was here. Max responded to my calls or texts very quickly with any questions I may have. I will definitely recommend them or use them in the future."

"It went very well.  The employees have a fine attention to detail.  I ordered some moulding product online.  And had hoped to install  it myself ( I sometimes consider myself handy) Fortunately, I hired them! It would of been a nightmare for me and a project I would of never finished.  They noticed that the moulding thickness was not the same across all the pieces that I ordered, which would of caused real issues when installing.  They were able to fix the moulding and make my formal dining room which doubles as my client meeting room GORGEOUS! Quickly they moved onto the stair reconstruction.  I love it!!!
They were on-time everyday and cleaned up the mess every evening before they left. They were courteous, professional and knowledgeable of each project and offered alternative solutions to some of the hiccups we had along the way.
I have referred Jason and his team many times and will continue to use his services for my home refinishing needs."

"Half of their work is very good. The other half is mediocre. They patched, acid etched and coated our 58 year old concrete porch with polymer modified coatings. Less than 6 months later the coating is worn and chipping off. They acid etched and coated the garage floor and said it would probably crack someday. Someday was 3 weeks. They removed the old wrought iron railings and installed new aluminum railings whose angles and placement do not match. They still have not replaced the small railing gate protecting the basement stairs. They installed Unilock Pavers. The pavers are basically level. They were supposed to repair and reinstall our chain link fence gate. They dug out one post and reset it leaning north. The gate was worse than before they started. We had to pay someone else to fix it so that it stays closed. They removed and replaced the asphalt driveway and did an excellent job but we spent 2 weeks with the driveway dug down to the clay with machinery and debris everywhere. The two river rock sections are very well done. They work, when they please. They say “we’ll be here tomorrow” and finally show up days later with increasingly outrageous explanations. This project is not finished and we are very displeased with the quality of the work and the way that Uptime Builders do business."

"I used a coupon to have a sewer line rodded out ($99). They scheduled the appointment within a day. The man they sent (Troy) was very efficient and took great care to cover everything from the back entrance, down the basement stairs, and around the access area so there was no dirt or mess. He cleared roots in the line about 26" out from the access point to the sewer line. He was very pleasant and did not try to up-sell me on the job. I have used Scottish Plumber for this type of work in the past and have been happy with their service."