
Refloor - Indianapolis
Refloor - Indianapolis
Refloor was created to solve the biggest problem in the flooring industry. People were replacing their floors over and over again because the products they were buying were not designed to last. Why? Because other flooring companies rely on repeat business and need their customers to replace their old floors regularly. At Refloor, we think differently. We built our company around the belief that flooring should last forever. When you buy a floor from Refloor, it is the last floor you will ever buy. But great products are not enough. We also need great people, great installations, and great customer service. Our mission is simple: We are building America's largest and most trusted flooring company. We specialize in in-home sales and next-day installation of luxury vinyl plank and tile (LVP / LVT). We back our projects with a lifetime and lowest price guarantee. All our installers are certified and committed to completing projects at a 5-Star level.
"Xander Was an outstanding salesman, explained the process and everything the company has to offer in depth explained the plan , the install team was wonderful to work with however the Cooperate side of this company is awful and completely lacks communication from giving me inaccurate times for arrival, to having the install crew show up at the wrong location. The supervisor over the crew wasn?t answering his phone when the install crew called on day 2 took over an hour to get a call before they ever started work, wasn?t given notice of when they?d Be done for the day or arrival on day two was just woke up to someone knocking on my door. The crew wasn?t supposed to leave before we did a walk through they were already gone when we arrived at the house. Overall this has been the worst company to deal with for your floors and I will not recommend them to anyone the floors look great but Refloor is an awful company that needs to work on transparency and communication."
Michael A on November 2025
Refloor was created to solve the biggest problem in the flooring industry. People were replacing their floors over and over again because the products they were buying were not designed to last. Why? Because other flooring companies rely on repeat business and need their customers to replace their old floors regularly. At Refloor, we think differently. We built our company around the belief that flooring should last forever. When you buy a floor from Refloor, it is the last floor you will ever buy. But great products are not enough. We also need great people, great installations, and great customer service. Our mission is simple: We are building America's largest and most trusted flooring company. We specialize in in-home sales and next-day installation of luxury vinyl plank and tile (LVP / LVT). We back our projects with a lifetime and lowest price guarantee. All our installers are certified and committed to completing projects at a 5-Star level.
"Xander Was an outstanding salesman, explained the process and everything the company has to offer in depth explained the plan , the install team was wonderful to work with however the Cooperate side of this company is awful and completely lacks communication from giving me inaccurate times for arrival, to having the install crew show up at the wrong location. The supervisor over the crew wasn?t answering his phone when the install crew called on day 2 took over an hour to get a call before they ever started work, wasn?t given notice of when they?d Be done for the day or arrival on day two was just woke up to someone knocking on my door. The crew wasn?t supposed to leave before we did a walk through they were already gone when we arrived at the house. Overall this has been the worst company to deal with for your floors and I will not recommend them to anyone the floors look great but Refloor is an awful company that needs to work on transparency and communication."
Michael A on November 2025













