Get matched with top carpet installers in Henderson, NV

"Daniel and Robert did an excellent job of stretching carpet. They had a very positive attitude about their work and moved a large item into the garage for me. <br />"

"Justin arrive promptly on a Sunday, as we needed the work done immediately.  He removed the stained piece of carpet in a spare bedroom while another member of his team stretched out the wrinkle in the master bathroom carpet.  Everything was completed in less than 1 hour and their work was perfect, no mess left behind.  I would certainly use them again and would highly recommend their work."

"It really bothers me that I have to give a less than excellent review because the technician was great and did his job as required. It was the lack of response by the owner that was lacking. Scheduled for Feb. 21 and technician arrived on time. All the rooms looked great. The carpets were not extremely dirty. The only area that you could see was a path from the den into the small hallway. Technician was very professional and did a great job with the carpeting and cleaning up afterwards. You cannot see the results until the carpet dries. The next day there was a stain in dining room that was not originally there and in the living room there originally was an outline stain from a metal planter that had leaked. The cleaning in the living room had loosened the stain from the outline and spread it all around the initial stain. Feb 23, I called and spoke with owner who said the technician would come back and clean those two spots again. The technician was very accommodating and arrived that afternoon. I understand what had happened. The stain in dining room surfaced upon the cleaning where the water loosened it up and it rose. The living room stain may have been rust from the metal container but the cleaning loosened that and spread it around. That stain had been covered with a plastic tray under the planter so you could not see it. Now it is a big circle more than 2 feet in diameter. On Saturday, February 24, I called owner Gustavo and mentioned that I did not want the area cleaned again as the second cleaning did not do anything and I was concerned about the carpeting being worn away. I did request that he come and look at the problem and tell me what could be done. I explained he did not have to come immediately. I further stated that he could come anytime the following week on Monday, Wednesday and Thursday and it was agreed that he would call us to let us know the time. Unfortunately, never heard from him. We have a shampooer and I originally thought of doing the job myself but my wife and I agreed it would be too big of a job for seniors and a professional cleaner would do a better job. My major concern is that the owner did not follow up on the promise that he would do so."

"The Installation of my vinyl planking flooring by Fantastic Flooring went great. I love the look of my new flooring. John was great as well. He stayed in touch with me through the whole installation to make sure there were no problems. I would receive Fantastic Flooring for all your flooring needs, and I would use them again!"

"The installer Gustavo was great! He showed up on time, worked fast, and the finished product looks fantastic. The whole process was so easy, and I’d definitely recommend them. They even followed up after the installation to make sure I was satisfied with the result."

"Matt was on time and provided an accurate estimate.  He was honest with work required, and even advised that there were some areas he thought did not need the cleaning.  He was efficient with his work and got the job done quickly while doing a fantastic job.  He also provided free advice on the type of grout cleaner to use if we wanted to do it ourselves for future care (his job should last at least 5 years), as well as his choice of product to clean our granite counters and seal those as well.    <br /> <br /> The only negative was that he unexpectedly showed up with his son on the first day.  We would definitely use his cleaning service again."

"We have used Keystone to have our carpets cleaned 1-2 time a year for the past 4 years.  They are always on time, work very quickly, give extra attention to higher traffic areas, and do a  great job.  At best the service men are friendly and personable and at the very least, they are still professional and efficient. <br />"

"I just go in there when I need to buy something. Punctuality doesn't apply. I keep going because it is the closest one. They could have more people that help because it is pretty busy. Perhaps, the hardest part is getting somebody to help out. I have been going to Home Depot for probably 10 years."

"The actual carpet product from Cloud Carpet One is fine, but extremely poor installation and a month of follow-up with very poor communication results in a low grade for the vendor. <br /> I started looking at replacing carpet on the second floor of my home about six months ago. I had a specific cut-and-loop from Royalty in mind, but unfortunately that carpet is no longer made. Tom at Cloud Carpet One was fairly helpful in locating an alternate carpet and ordering up samples, but once the contract was signed for installation, he pretty much faded into the background. <br /> Installation occurred in early April. The installers banged up walls more that I've ever seen in the the half-dozen or so times I've had carpet work done at various homes in the last 30 years. I spent the next week retouching paint all over the second floor. Worse, a major seam in the master bedroom was done as poorly as I've ever seen - and this is a random pattern carpet. A combination of pinching and gaps made the seam truly horrendous. <br /> Calls to Tom were transferred off to George, who apparently is in charge of fixing installation errors. His follow-up and communication was generally poor, although once I actually got him into the house to see the situation, he agreed with me that the installation was done poorly and he'd get people back to fix it. <br /> That took another two weeks of phone calls and follow-up, all initiated by me, and one instance of a supposed sick installer causing yet another reschedule. All in all I've probably spent 8 hours working the phones, getting time away from work, and finally (today) having the rework installers come and fix the problems. <br /> The work done today looks very good, although not perfect, but I think I'll have to live with the results and take lessons learned. Cloud Carpet One can sell you good carpet at a fair price; they just can't install it or recover from service errors very well. <br />"

"Cloud Carpets & Draperies did just a beautiful job of laying our flooring. The installation process of the laminate in our kitchen and pantry and also our carpet went very smooth. The installers were very respectful and informative on what they were doing. I have recommended them to our friends as well. I am really not sure of what the cost was."