Get matched with top pipe repairers in Henrico, VA

"excellent. technicians right on time, had the part needed with them, explained the cost and did the work very quickly. even helped me with a leaky faucet in the kitchen sink at no charge."

"Pete replaced water filter under the sink, which provided more space for storage. Excellent job done and he made me aware of and labeled the lines for the shut off valves as well as informed me where to locate the replacement filter model number. Thanks for your service!"

"Had water pipe freeze and burst in master bath ceiling on Christmas Eve AM. Tony was out here by early afternoon and had plumbing fixed by later afternoon. The ceiling had fallen in and by noon on the 27th everything was restored! Tony kept in touch throughout and the work was excellent. Can't praise highly enough."

"All went very well. Showed up on time, workers were all clean appearence and professional."

"I had a water leak from the hot water heater and everyone was super helpful and nice! Chris was the first one I met and I had ALOT of questions but he made sure to help answer them and if he couldn't Joey did! Everyone from Joey, Will, Diego, Daniel and Chris stayed on top of making sure I had what I needed to fix everything. These guys did an amazing job getting my house back to living condition and even while I was in hotel they checked in and gave me plenty of updates on my house! I am very grateful for their help! I will definitely use them again if I ever need anything and consider them like friends!"

"JOB: Counter top replacement, faucet replacement in two bathrooms and reuse of faucets in one bathroom and under mount rectangle sink replacement in our three bathrooms Classic Granite and Marble just completed a job for my husband and myself today. The templator Shawn arrived in a timely manner on February 14, 2024 and was quick and efficient to measure our bathrooms so we could start this process. Though out the process, our design consultant Sarah was checking in with me, going over every detail and always responsive to my emails. CGM phoned Monday (2.26.24) at 7:00 AM to advise our installers would be at my house in 20-30 minutes and they were. They worked quickly and efficiently in and out doing what had to be done and cleaned up behind themselves before leaving. They were in and out in 2-hours and did a beautiful job. Our plumber Bubba phoned today (2.27.24) to advise he was on his way and arrived as he said he would. My husband was home today and Bubba answered any questions he had and also was very efficient and in and out. He cleaned up and I couldn't be more pleased. I highly recommend Classic Granite and Marble!"

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"It was an easy fix, so told us how to do it!! Had to replace the shower head and do some caulk repair.
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"I contacted Underground via e-mail and got a call from the owner, Ms Holt. She was going to have the office contact me. JoAnn the office manager contacted me to see what dates would work for the assessment of the job. We were not charged for the assessment visit. I must say from the office to the Technician Bruce and his team, we were extremely happy! So helpful. Bruce arrived on schedule. He let me know he would flush the pipe and run a camera thru the pipes to diagnosis the problem, what the price would be. Great news, the pipe was clean, and whole. No tree roots. The problem was caused by the secondary pipe being jammed into the main pipe blocking it from functioning properly. So the secondary pipe was installed incorrectly, causing us a lot of damage. Bruce made a small hole in the black top where the two pipes were connected installed a ‘Y’ connector and flushed both pipes! It works. Thank you all."

"Robert called when he was enroute and arrived early. Hired him as an electrician for the day. During the day he replaced 2 ceiling fans and replaced 5 outside lights on the porch, garage, and back porch. He replaced a fuse for the ceiling fan, and changed out the front doorbell switch after trouble shooting it. He replaced a smoke detector and he replaced two light fixtures in our bathrooms. After completing all electrical work early, he gladly changed out a faucet in the powder room, and put up new 3-piece bathroom fixtures in all three bathrooms. All in a day's work. Robert was very professional the entire period and only stopped work after his 7 hours were up. Would gladly recommend his proficient and professional service. Terry Reid (Col USMC retired)"