Get matched with top blown in insulation install or upgrade pros in Hermansville, MI

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Scott and his crew of guys worked h****** putting our roof on during the most grueling winter conditions.  They finished our roof in about four days.  I was not there on the final day so I had some questions and concerns.  Scott came back with his guys in the spring, answered my questions, cleaned up the yard, and even fixed a piece of siding that was broke during the install.  I was very impressed with Scott.  He did not make me feel as if I was being annoying with all of my questions and concerns.  While I still have some slight concerns he reassured me that it was nothing to worry about.
The cost was a bit extreme for us but we made the splurge based on the idea that we would never have to replace the roof again.  We were lured in by the discounts but had only a few days to decide to make sure we got the discount.  Because of wanting the discount and the tax rebate we did not have time to research other options.  In hindsight I would have looked into other options such a standing seam roof although Mike Campbell, the American Metal Roofs salesman, assured us that the roof we have on is of much higher quality than a standing seam roof.
Mike was a very good sales man.  He definitely had his sales pitch down and sold the product well.  He made us feel as if we were buying the best roof on earth.  He was attentive to selling the product and picking up the checks but was a little less attentive with follow up.  I contacted him regarding submitting forms for my insurance company and getting a $500 rebate for looking at 4 roofs and the show room.  I also contacted Trista at the home office regarding this.  It took several weeks to get the form to my insurance company.  My agent even contact them with no response.  I did not hear about the $500 rebate for longer than the insurance paperwork.  Finally Mike sent me an e-mail saying that he had explained this to us prior to the sale and that we had to submit it before they put the roof on.  Well we did look at the four roofs the weekend after we first met Mike and had not made it to the showroom prior to getting the roof put on.  I am still a little bitter about this because I do not feel as if this was explained plus if we had already decided to put the roof on, why would we need to go to the showroom?  Mike also contacted us about two months later to see if I was sending in my referrals and posting my review on Angie's List.  I told him about some of my concerns and he said he would come out the next week.  He cancelled and said he would put Scott in touch with me.  I did not hear from him again.
Overall we are happy with the product but for a $35,000+ roof we expected no concerns or complications.
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"He was awesome.  He called back, but he was working in Reed field, North Carolina and he could not get to us for a couple of days.  By the time, he got to us we had already gotten the other estimates, and we were pleased with him.  Hampton guy was great.  He was really quick to get back to us, but he had other projects that he had already lined up.  The experience was very satisfactory.  He was very courteous, and prompt.  He was very honest in saying that he cannot get to us, and if we needed to have this work done now, then we need to have to get somebody else.  I appreciated that."