
Serving Hogansville, GA and surrounding areas
Approved
In business since 1990
Free estimates
Emergency services offered
"I hired West Georgia Design Build to remodel at my residence. In the master shower the floor did not drain properly due to Dwight installation errors. On the third attempt, the floor now drains properly, but a large portion of the tile is now lighter than the initial tile that was not repaired. In addition, there are grout coloration inconsistencies on the master shower flooring. We had discussed with Dwight that we did not want to see a difference in installation if he repaired only half of the floor. The grout in the master shower niche was mixed incorrectly by hired help when Dwight left the worksite. It was applied with poor craftsmanship and overlaps individual tiles resulting in a sloppy finished product. In the guest bath remodel, the plumbing was not installed correctly. This resulted in water leaking on the exterior and interior of the wall upon our first use. The water ran down inside the wall to the lower level of the house. We had to discontinue use of this shower to prevent water damage until Dwight came out to repair the issue. They did not take caution when moving materials during the remodel resulting in damage to hardwood floors and two walls. Final clean-up was not satisfactory as they left unused materials in the yard, including small pieces of tile and chunks of hardened grout. Stacy never came out to review the final product and is currently refusing to come and make things right. We’re very disappointed with the issues mentioned above. I wish I could report resolution, but cannot at this time."





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