Get matched with top central a/c installers in Hope Mills, NC

"Very professional group to work with. System was installed the day after purchase. Arrived on time and completed by end of day."

"Carolina Comfort installed a new HVAC system at our home. They did a great job from the original recommendation on the type of unit- a ducted split system- to a quick scheduling of the work- and lastly installing the system. Ryan, Dylan and John were great- very polite and professional and got the system and fully installed and running within the time frame promised. Would definitely use them again."

"Ty did a excellent job installing the lights and I will have him come back for any other jobs in my house."

"Josh and his team took absolute care of my HVAC issues and, at my request since they were already there, even added freon. They explained all things referencing my repair and provided me with excellent advice on maintaining my system. Their prices are quite reasonable and affordable. These guys will be my go to guys from now on for ALL my HVAC services. Thank you, ServTechs."

"Sales rep was very knowlegable about their product. I would have liked to have known about a rebate SEER model that could have been installed. My Electric Co-Op (South River ) gives rebates on SEER 17 models. But I am happy with what has been installed. Install techs found a problem during installation, and replaced bad part and correcting serial numbers prior to departing. Thanx :-)"

"Today was the 3rd time I have had One Hour and Heat Air service my A/C unit of which I purchased it from them in 2013. All three service calls were accomplished in an extremely professional manner, and Each Service Technician was very courteous and very helpful. Today's service call was accomplished by Mr. Kameron Davis, a U. S. Army Veteran. Mr. Davis did an "Outstanding" job on my A/C unit, and I would "Highly" recommend One Hour Heating and Air for any problem with your A/C or Heating unit. Simply put" They are the "Very Best" at what they do and, the people working for them are "Outstanding ""

We are a locally, veteran owned and operated HVAC company that is large enough to take care of all your needs but small enough to make sure you feel like family. When you call our office you will be greeted by folks that are all part of our community that have the same motto: Let Our Family Take Care Of Your Family!

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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."