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"This was a fairly large and expensive piece of necessary home maintenance. My home is now 25 years old, and I am the original owner. My main circuit breaker had been "acting up" recently; that is, it randomly failed (opened) as the day proceeded and the temperature rose. It is housed along with all of my other circuit breakers in my main breaker box, which is directly exposed to the early afternoon sun in the late spring and early fall months. Concerned, I did a bit of research online to discover my box likely had reached end-of-life. I called 2 contractors for estimates, and chose West Houston Electric to replace the box. In addition, my original ground rod was disconnected from my home's main grounding lead, which West Houston found when they inspected my box to give me a bid. I was told the original rod was likely galvanized metal provided by the builder, and that it had likely deteriorated significantly over the 25-year life of my house. They also suggested a "whole home" surge protector to minimize the effect of voltage surges that occur, the tech said, on a daily basis. These surges, it was claimed, have a deteriorating effect on any electric devices in my house, especially on "high tech" equipment that utilized chip technology. Both bidding contractors made this claim. I must say I haven't experienced any failures in chip-based technologies in my home. But, my AC compressor, when it comes on, comes on "hard." It must draw a lot of amperage when it cycles on, and it will do so often in the summer months. (I have a "start switch" on it to minimize the abruptness of its operation, but I often wonder what it draws as it is a very loud start.) I chose West Houston Electric to do the work because their competitor found almost $6,000 worth of work to do. To their credit, the tech broke that down to "must haves," "should haves," and "nice to haves." Even so, their bid for the "must haves," the work West Houston performed, was higher. The tech was on time for the scheduled work and seemed quite knowledgeable and likable. The owner had spoken to me on the phone, and came by twice during the work to check on progress. This is a relatively long procedure, by the way. It takes about 4-5 hours start to finish, and your power will be out most of that time. The tech found one more issue that seemed prudent to address regarding a GIF breaker for my pool pump, The competing contractor had suggested that as well. Though the risk is low that a pump failure might cause electricity to flow into my pool, it was the sort of risk that entailed mortality on the down side--that circuit is 220v. It the pump failed, and it caused current to flow into the pool, and anyone was in it, it would be "curtains." If this were to occur, I could not live with myself having chosen to take the risk instead of spending about $400. So, I conceded to add the additional protection. The work proceeded well. The tech and I struck up a good conversation about lawn maintenance, a favorite chore of mine (and his), and it finished up pretty much as we expected. West Houston did a fine job for me. I will use them again as there are always a few more things to be done in a house as old as mine. ("Old" is such an odd description of a house that is 25 years old; but that is Houston for you.)"

"The work and service provided by Wired was above and beyond. The tech listened to the issues I was having with some breakers in my box tripping randomly and a few outlets not working. The technician did a very through evaluation of my whole electrical system and explained exactly what the issue was and some pointed out a few possible safety issues I wasn't even aware of in a way I actually understood, which I was very greatful for. The tech told me what was needed to correct my issue without be pushy or salesy and the cost of the repair was very reasonable compared to the other quotes I received. I feel like my home is safer now and my breakers are not randomly tripping anymore ❤️. I will definitely be using Wired again for all of my electrical needs, thank yall so much!!"

"Good all around but did not mark the breakers/circuits."

"Tradition Services is a company that stands behind their work. If it is not done correctly, they will take the necessary steps to fix the problem, regardless of the circumstances. Our installation at our home did not go according to plan, but the owner of the company came out and oversaw all the repairs to ensure my family was safe from gas in the house. So many companies nowadays will take your money and not deliver on their promise to do the job correctly, and I'm satisfied to say Tradition Services isn't that."

"Good communication, punctual (actually a little bit early which was nice), and reliable. Ozzy called before his employee arrived and right after the job was completed before his employee left to ensure the work was done to our satisfaction. We will definitely contact him again for electrical work l!"

"SSGE acted like a teenager wrt aftersale service. The first time I called SSGE was when then was an alarm on the system, ( a year after install) and they refused service!!! The reason per SSGE was that there was dispute during install. During the sales process, SSGE had told me that HOA approval was NOT needed. Right after installation, the HOA wanted to remove the generator, and it took me 2 weeks to sort out the issue. I paid SSGE the second half of the payment in full only after the dispute with HOA was settled in about 2 weeks.Is that a good enogh reason to not provide service?? I had to call Generac's head-quarters and they helped me trouble shoot the alarm on my system."

"Robert was extremely professional and finished the job quickly. He exceeded my expectations!"

"If you do not have prior HOA approval for the placement of your Generac, DO NOT pay this company in full upfront regardless of any discount offered. Our HOA declined our reques in December 2024 and we are still waiting for our refund. We received a partial refund in February and were told that we would receive the balance in March. It didn't happen."

"It went really well and we are very happy with the work performed"

"The technician was able to diagnose the problem pretty quickly. He informed us what needed to be done and repaired our AC unit in a timely manner. He was kind and professional."