Get matched with top sump pump repair or replacers in Hoyleton, IL

"I had a sump pump installed (fall 2022), along with drainage channels and a moisture barrier in one of corner of my basement. The sump pump has a battery backup system too. Install was done very professionally. They worked with me to finance the project through a 0% loan which was a nice feature. There was an issue in spring of 2023. They came promptly, diagnosed a bad pump and replaced free of charge. Recently the pump alarm kept going off intermittently. Got a repair tech scheduled to come out same week. He found a issue with how the alarm was placed and replaced that part. Both times that I had issues, thetechs were very knowledgeable and informed me further about how the system works. I would highly recommend this company for water issues."

".This visit occurred prior to Orville selling the business.  I have always been satisfied with Mr. Hay's work.  He was always up front about his recommendations and what he thought best for the situation and the estimated costs.  He was our first choice of plumbers in the Jacksonville area. <br /> However in 2014, it is a different story.  We needed to have the sump pumps and garbage disposal replaced.  Tried contacting the business several times without success.  We left messages, but did not receive any follow up contact.  I do know that at the time, they were involved with a large job at the grain elevators south of town.   <br /> We finally got tired of leaving messages.  We utilized Manchester Heating and Plumbing.  I was able to talk to a person versus an answering machine.  Chad arrived promptly and efficiently installed the sumps and garbage disposal at a very reasonable price.  He arrived on time and is very professional.  He is fair and honest in his pricing and estimates.  I would highly recommend this local independent contractor. <br />"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"I know others have complained about the price and so I contacted our local water testing company for costs. My local company wanted to charge me for individual testing of all the things Environmental was charging me a flat fee for. With my local company I was well over $600 to cover the same testing Environmental was doing for around $200. They sent me the bottles to ship my liquid in and provided me with a free shipping container to send back to them. I didn't have to pay the return postage. I think the entire transaction from placement on Angies List to a report in my hand was about a week or week and a half. I called the number they gave to have someone go over my report with me, which was great. We did have to mitigate a few issues based on the report. Overall, I am completely satisfied and will probably used them on a  yearly basis or so for our well testing. <br />"

"Work was completed in less than 2 hours, mess was minimal, and repair seems to be working."

"Excellent service, punctuality & workmanship ."

"Within an hour of contacting him, Patrick came to my condo unit for FREE to evaluate the sump pump system.  Another plumber had previously given a rather incomprehensible quote based on his own past work on the building. Patrick was able to explain the other contractor's quote and clearly explain what type of system was in each unit (a point that had not previously been made completely clear). <br /> Within 15 minutes of evaluating the actual sump pump and the other contractor's quote, Patrick was able to provide an apples to apples quote, a quote for an upgraded maintenance free system (an upgrade the condo board is considering), and a quote for a long term money saving option that would create a continuity of sump pumps across the building and a easy of care and continued maintenance at a more reasonable price. <br /> If it was completely up to me, I wouldn't bother hassling with trying to get two other quotes to appease the condo board policy. I would hire McDonagh & Sons. <br />"

"<p>We had been having problems with leaks in our sunken living room for quite a while. The leaks started last year and we had PermaSeal come out and do a "repair" which ended up not working. (The amount of water was reduced, but it still kept coming in, even after PermaSeal did a wrap seal of our foundation.) Frustrated, especially after PermaSeal did not guarantee their last job and wanted to charge us 1000s of dollars for a redo, we consulted with our neighbor across the street who had a similar problem that arose right when ours did. They said Safeguard had IDd and fixed their leak issue (same spot as ours) for a third of what PermaSeal charged, so we called Safeguard.</p> <p><br /></p> <p>Phil from Safeguard came out very promptly (actually early! He asked permission to come a full 2 hours early if it was convenient for me, and I said yes). He looked at the area where we suspected the leak occurred and commented that PermaSeal (his former employer!) had done a poor job. He also remarked that the leak might not even be a foundation leak, but rather an above-grade leak like a mortar problem or chimney problem that was then dripping down behind the drywall. He conducted a series of tests using water from our hose to see where water might seep in depending on where the water was pointed. He did a "flood" test of the ground near the foundation---no leak. Then he pointed to some spots where there was missing caulk on our chimney seams, and said that the water could be getting in there instead. He had me go inside and look inside the fireplace while he trained the hose on these side seams, and BINGO! That's where the water was getting in. He found the exact leak location when PermaSeal could not (they just "guessed") Phil then said, "Well, we don't fix that since it's above-grade, so I recommend you contact a siding or chimney company to make those repairs. I'm not going to sell you something that won't fix the real problem just to make my commission."</p> <p>Phil spent nearly 2 hours identifying the true source of our water problem, even when it would not benefit him or his company. Very honest and decent guy, and we WILL use this company when we do have a foundation problem. Great!</p> <br />"

"I used this service on two occasions in remedying the problem. The first time Brandon came out, on time as promised, and replaced the thermocouple. He discussed with me that there was a possibility this may not be the actual cause of the problem and we talked about other options. He encouraged me to call him again if I needed to. After about a day and a half, the unit stopped working again. By this time I had decided that I didn't want to keep guessing whether changing part after part was worth having Brandon come out time and again so I phoned him and asked him to replace the entire unit. The very next day, he was at my house with a new unit and was done with the job in about two hours. I was very happy that I'd found someone who would do as they said they would and got the problem solved. <br />"

"I feel bad because this was one of the best companies that I have ever dealt with. I think we had 3 different crews and they were all great. Here's my problem and it wouldn't cause me to not recommend them or use them again myself. From the time I signed the contract to the time the work was scheduled the salesman that I worked with either left or was terminated. When the crew got here they didn't seem to know what to do and asked me if I had planned to provide my own sump pump. One of them also told me that if I would just open the vents in my crawlspace it would dry out on it's own. This is against everything they recommend as I was sold on sealing the crawlspace and I'm glad I did. They have a system called and quot;Ice Guerdand quot; where they bury the discharge line from the pump and have a mechanism to keep it from freezing in the winter. The salesman showed me this and I was lead to believe I was getting it. The crew that came told me they would need another 350.00 to do that so instead I have a 12 foot pipe sticking out into my backyard. I expressed my disappointment on the exit survey and received a nice call from Bix telling me they would be back to install it no charge. Of course I was thrilled thinking this was above and beyond what most contractors would do. I was scheduled twice but had to be cancelled because of rain. I sent an e-mail a couple of months ago asking about it but did not receive a reply and I called a month ago and talked to a real nice lady who said someone would call to re-schedule. So far nothing. I'm a bit worried that If I have a warranty problem I'm going to get the same treatment. I even expressed interest in signing a service contract to have a yearly inspection but also did not receive a reply. Again, a good company that did a great job at a reasonable price. I just think maybe they have too much business to keep up with. <br />"