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"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"The yearly service works out to be $50 a month. We've had two water heaters replaced through them because of a fault in them. They're usually very responsive. I like that I can request the service online. The only thing is, I wish that there was a better avenue for emergency services. If something doesn't work right away usually it takes a couple of days to get someone out and sometimes you can't wait two days without water."

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"Carl came and surveyed the situation and assured me that he could repair the damaged areas of my sheet vinyl flooring with the extra material that I had on hand. He asked for a down payment of 10% and then went to pick up the materials needed to repair the floor. He returned the next day and did a great job of removing the damaged areas and replacing them with an exact fit with pieces he cut out from my extra material. After gluing them in, you could not see where he had done the work. It looked perfect. It had to set for 24 hours. He came back the next day and sealed the seams. Again, it takes 24 hours to set. He came back on the third day and removed my rubber floor molding. It was tricky as I have wallpaper butting the molding. He removed the old molding without any damage to the wallpaper. I was extremely happy about that. He then purchased the wood replacement moldings and did a very good job on installing it. I was very pleased with his work. He has all the tools and talent to probably handle any job needed around the house. I am thinking of hiring him to refinish my living room hardwood floors in the spring."