Get matched with top carpet installers in Ingalls, IN

"I contacted TW King on Monday, December 15th, hoping to have this and the cleaning done to the carpet before the end of the year. They scheduled me for the following day, upon completion of another job in our area. They called to let me know they were running a little behind their original time estimate, but Tracy and Tom (owners) arrived promptly at the adjusted time they gave me. I showed them some large areas of carpet in the finished basement that were water damaged; one was as old as 10 years, where upon drying, the carpet no longer stretched to the tackstrip under the molding. Another was the result of a reoccurrance of an old pipe leak from the ceiling in the middle of a large room, as well as a hallway. We also had some areas around the basement stairs where the carpet was starting to come up. They recommended stretching all of the water affected areas before cleaning so the carpet would be tight when cleaned and not leave wrinkles upon drying. They drilled in all of the tackstrips and restretched the carpet in 4 areas (a 20X20 family room, a 12X15 bedroom, a 13X6 hall way and the area in front of the stairs). They moved all of the furniture in both rooms (including a sofa bed, treadmill and a piano) and then vacuumed and moved everything back carefully to its original position. I also asked them to take a piece of the remnant of a karistan runner for our main staircase on the first floor and replace the lower 4 steps, which were beginning to show a lot of wear. It was seamless-even though the new piece is slightly darker, it is hardly noticeable because of how well it was installed to fit the design!I couldn't be more pleased with the result and the price. They took carpet that still had a lot of wear and made it seem new again."

"<p>The owner, Aaron, came out personally to show us carpet samples and give us an estimate.  Although he was late to our appointment, he phoned to let us know of the delay.  He was very courteous, helpful, and thorough in providing information and answering our questions both when he was with us in person and when answering follow-up e-mails and phone calls.  I recommend that customers visit his show room rather than or in addition to looking at samples at home because what he showed us was limited.  It turned out that the carpet we ultimately chose was in his car and we only saw it accidentally when we walked with him out to his car at the end of his visit.  (We don't know why he did not include it and perhaps others among the samples he brought into the house!)  After comparing his price and carpet information with other estimates and companies, we chose to hire this provider.  Although the installation was performed well, we were less impressed with the installer.  He was not friendly or communicative and left a mess behind him.  Maybe no carpet providers vacuum after themselves but we were surprised to be left with such a massive vacuuming job--including the hard floors where there were scraps.  (The vacuuming jammed our vacuum cleaner and required several changes of vacuum cleaner bags as well as a lot of time to get done--and our house is a very small, 3-bedroom bungalow!)  Also, Aaron had said that the installer would trim any doors that needed it, but the installer only removed them but would not trim them.  We were left  with doors off and trimming still to be arranged.  The reason we give this provider an A for quality and price is that, when informed of our distress about this unsatisfactory situation, he arranged for another worker to come the following week and do the trimming at a discounted price.  We give him a C for professionalism because of the unsatisfactory situation with the installer, with whom he is responsible for contracting.</p> <p><br /></p> <br />"

"It went so well in removing stains with Ron that we have decided to have Smith-Mathis take over "all" our carpet cleaning and stain removal needs because of the great work ethic, people skills, and technical expertise that Ron Butler brings into a home. He's very very good at what he does. We want him back whenever it's needed. Thanks you Smith-Mathis!"

"THE FINISHED JOB WAS PERFECT & THE INSTALLERS POLITE. THE DOWN SIDE IS THAT THE SAMPLES THEY BRING TO YOUR HOUSE ARE LITTLE 1'' X 2'' SQUARES, SO IF YOU DON'T ALREADY HAVE A GOOD IDEA OF WHAT YOU WANT, IT WOULD BE HARD TO MAKE A GOOD DECISION FROM THAT. I ALSO GOT AN ESTIMATE FROM COMPETITOR ($2400 FOR CARPETING ONLY, $4400 FOR DESIGNS) & THEY WERE VERY HELPFUL. THEY LET ME BRING BIG PATCHES OF CARPET HOME TO GET THE SHADE JUST RIGHT."

"I have hired him three times now. Once was for ceramic tile work in November and I hired him again last month for additional tile work. I previously hired him for carpet work as well.  He is excellent and is reasonably priced! I will hired him again in the future. He is very good. I had a squeeky floor and he was able to fix that for me. The work is great!"

"Excellent. Very professional fast worker. Efficient carpet looks great."

"Ross is great and did a wonderful job for us.  We are amazed he was able to remove some of the stains from our dogs, but he did and the carpets look brand new.  We're thrilled with the results. <br>"

"Very satisfied with this work.  Good carpet/flooring  selection.  After color choice, another similar carpet of better quality at similar cost was suggested (with which we agreed). Removed all old carpet and installed new pad and carpet quickly.  Vinyl flooring in utility room looks great with good attention to detail around furnace/water heater.  Rick came out at end of job and inspected/vacuumed rooms.  Great Job! <br />"

"They told us at our initial sit down that they would be sending a team out to our house to complete this install. The team was one person. Seemed like he would go in between different jobs along with ours. Only a few days were spent totally at our house. This is what dragged the install out. Nothing against the person that installed it the company needs to put more hands on deck. Had issues with stair steps breaking. Then they repair stair with warped board. Still currently waiting to get the stair corrected. We feel they were quick to take money but slow on fixing the issues. Photo attached is the warped board they placed on the stairs."

"Rick arrived on time and went to work. He was done in 1 horu and 15 minutes. The carpet looks great. He spot-cleaned a few areas before cleaning. I like PHD the best because they are reliable and do not try to sell you carpet sanitizer, protectants, etc. They do not move the furniture but this allows them to do more carpet, one tech, at a cheaper price and you don't have to move all the items on top of furniture for them to clean. <br />"