
Serving Intercession City, FL and surrounding areas
Approved
In business since 2003
Emergency services offered
Warranties offered
"The technician who came was punctual and professional. While installing the new shower head I pointed out that there was a drip; the technician acknowledged this and stated he was only installing the shower head and not the cartridge. The technician needed to use a saw to remove the old faucet handles for our sink; he accidentally cut the sink as well in a couple of places. The next day one of the sinks had a leak and the shower head had a drip. I called Service One and they sent out the same technician. Upon arrival the technician acknowledged the drip in the shower from the prior day. When I asked why he did not fix this his reply was "I was only here to install the faucets and shower head - you never asked me to fix the dripping seen in the shower..." Why would a plumber not recognize the dripping water and discuss ways to correct the issue the first time? Also, when I asked if the drip in the faucet was from the cuts made in the sink from the saw the technician stated no. The technician also did not apologize for the cuts made to our sink. I am also curious why the company did not call to follow-up on services rendered, especially since I needed the technician to come out a second time..."





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