Get matched with top tankless water heater repair pros in Ironsides, MD

"Great. The contractor from Jimmy Gusky arrived on time and within 45 minutes had provided a full inspection and determined the unit was fine and had simply malfunctioned temporarily during several extremely hot day.s. So this saved me many thousands of dollars. Great experience."

"Great! I have used Furr Plumbing many times so I was not surprised that they quickly located and fixed the problem however I was surprised when I received a NO CHARGE INVOICE! Thank you Furr Plumbing!"

"A technician was able to come to the town house within 24 hours from the first call. We received the estimate within 48 hours and decided to go with them since they gave us a very fair price and weren't going to charge us for services we didn't need (like ServPro was trying to do). I called to ask a few questions and when the office couldn’t answer a specific question, I was given the cell phone of the technician. He answered his phone on the second ring and explained the process in detail so that I could understand what would happen during the mold cleanup process. We wanted to get an industrial hygienist to do air quality readings before and after the work was performed and they we able to put me in touch with someone who turned out to be awesome (and was less than other hygienists). The work was scheduled within a week and a half of when I called (and then pushed a week later due to my schedule). Originally they thought the siding would have to come down so they could get to the exterior wall (which was gypsum board), but they were able to pull all the moldy material through the inside of the house so the siding stayed up (important during the cold temperatures in Jan and less work for my build back company). A project like this included 3 contractors (American Home Services, the hygienist and the company that rebuilt the wall) and American Home Services worked very well with the other two companies. Sara and Kurt were awesome! I felt that they really cared about me rather than just being a number like I was starting to feel when dealing with the nationally-known big mold remediation/water damaged company (mentioned above)."

"Excellent company! My water heater stopped working on New Years Eve. Unfortunately, the water heater is behind my HVAC, so they had to remove the HVAC, remove the old water heater, install the new heater, and replace the HVAC. They did a perfect job. They also replaced the freon in my HVAC, because the prior repairmen didn’t add freon. In addition, they fixed the jets in my spa. The team arrived on time, displayed professionalism, and cleaned up afterwards. I would definitely hire them again."

"Fixed leak and refilled water neutralizer, checked remainder of water pipes."

"We live in a C minus world where mediocrity is the norm. Drain Surgeon Plumbing and Heating is that rare company that is exceedingly excellent. I needed a bathroom faucet replaced and a toilet snaked. My online request for service was answered expeditiously and professionally. The two men who handled the repairs were courteous, extremely knowledgeable and patiently answered my and my wife's questions. I have sent texts to friends and relatives to call Drain Surgeon Plumbing and Heating first whenever the need arises."

We specialize in HVAC installs and HVAC services with team members having 30 years' experience. Also have a plumbing division with 20 years over experience. \nOur goal as a small family-owned business is to create long term relationships with our customers by providing excellent customer service at a fair price.\n10% Discount for Veteran's, First Responders, and Senior's

"There was a leak in the ceiling in the basement. The repairman determined the leak was coming from the bathroom upstairs. He showed me and explained what needed to be done and quoted a price. The repair job took less than 30 minutes. He also recommended what I needed to do to repair the water damage to the ceiling in the basement."

"Leaking toilet -- replaced a flexible pipe for a solid pipe, the flapper, flush handle.  Checked to ensure the toilet was not leaking internally.  
Leaking valve to outside faucet -- he replaced the handle completely that included soldering.  
He worked efficiently, spent time discussing my options which was extremely helpful to me, and did an excellent job.  I would recommend the plumber.  
My suggestion to the company is to offer some special repair packages like other companies listed on Angie's List.
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"Put in the call on a Saturday, since heater needed replacement on a Monday.  The serviceman was excellent and very professional, really exemplary representing his company. He thoroughly explained not only the problem of the breakdown, but each stage of the needed repair (with brilliant clarity), future do's and don't's and maintenance needs. I was anticipating an expense repair (heater was free since it was under waranty).  It was approximately $500 more than I expected due to an expensive part (backflow preventer). I'm still in sticker schock from that item.  This expense and the fact that there is no official discount from the pre-repair/emergency response visit are the only "negatives."  The actual service charges were reasonable, and at least, at market rate.  If you are in a situation where you can have your service within business hours during the week, do that you save yourself the emergency service charge of $134. Overall:  Magnolia is well-established and offers reliable service (for instance, they do several follow up calls at different stages of the repair).
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