Get matched with top dry rot, water or pest damage major repairers in Issue, MD

"This was a great experience. I am very happy to have found Moldgone LLC. Everything was smooth from start to finish. The inspection was fast and simple, I received the quote quickly and the price could not be beat. They set the appointment and all communication in between were timely and informative. Jason & Curtis were my techs. They were friendly, fast, thorough, and did a wonderful job cleaning the model and repairing the area. I hope I never have mold again, but if I do, I will call them! Wonderful service and experience!"

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We had a problem with a drain from a window well that would result in continuous flooding in our basement. We were finally able to fix the problem with the drain and hopefully prevent further flooding. So we contacted two businesses about mold remediation and removal of the damaged drywall and paneling. The first company, provided a good estimate but they were not as professional or reliable as we wanted. After searching online we were able to located American Home Services and then used Angie's List and saw they had great reviews. I immediately called them about receiving a free estimate and they offered to be out at my house the next day to give us an estimate. The President of the company was the person who came out to give us our estimate. He was able to explain everything that would need to be done a reasonable time frame (2 days). I received the completed estimate within 24 hours and scheduled the appointment shortly there after. American Home Services responded on time and placed plastic down in the hallway that leads to our basement to prevent any damage to our floors. My wife and I then waited as they worked for the day and after they completed the days work, they then showed us the basement and what they completed. Overnight they left a dehumidifier and other equipment to complete the work. The next day they came back and hand cleaned any spots that weren't completely cleaned within the first day's work. After they were done, I was then shown the basement and the work that was done. I then received a receipt for the services and a print out of all the work/chemicals that were used in the basement during the repair. American Home Services then provided us with a warranty to come back and fix any problems within the first year. Overall American Home Services is a great business that is willing to work with their clients and make sure that their needs and concerns are met.
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"Bill Martins Flood Crew is excellent. In December, just before Christmas, my finished rec room flooded when my sump pump failed--soaked carpet, cardboard boxes, books, furniture with sewer water. I thought I would not find anybody this time of year to help me. But I called Bill Martins from Flood Crew, and he came out right away. He looked at the basement and gave me an analysis of my damage on the spot. He was wonderful. He took care of getting detailed estimates to my insurance company and then made arrangements for me with all the needed specialists. First, I wouldn't have known where to start, and second I wouldn't have had a clue whom to call. I needed crews to remove the carpet, cut out drywall all around to dry it out, check for mold, test for asbestos, and then remove everything. And, of course, fixing the sump pump, installing flooring, putting everything back, and lots of details in between. All of this obviously can't be completed in a week or even a month. My work was not the only project that busy contractors had. My situation was far more complicated than I thought it would be. Ultimately, it took four months, which I thought was very reasonable. And the result is so beautiful--no corners cut, no putting up with mediocre results, all this for the same price and time or less than others quote. Be patient. Be flexible. Talk with Bill about the results you want. Listen to suggestions. Your results will be beyond anything you thought was possible."

We provide 24 hour emergency services for water and smoke damage to your home, business or commercial property!\nOur consultants are former insurance adjusters with over 40 years of combined experience. After the fire trucks leave, your property will likely be suffering from not only fire, smoke, and soot damage, but also widespread water damage and flooding from the efforts of the firefighters. With our rapid response, floors, walls, and personal property can often be restored and damage costs reduced.\n

"Wonderful. There are few things worse than going down to your basement and finding muddy water pooled on the floor. We were able to take care of the standing water; however, we had to find the source of the leak. We called MJ Home and they were able to come out the same day, give an assessment, and by that evening we had an estimate. Another representative came out the following day to meet with my husband and discuss the exact plan of attack and the following day they were out there and the job was completed. I would not have asked for better service."

"Great. I have had Hugh do this several times and am always pleased. The carpet takes a day to dry, but he provides plastic booties to put over your shoes. He doesn't try to get you to buy any special sprays.
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"The provider was called regarding a gutter issue. When the provider arrived, he checked the roof and told us that it needed repair or replacement. He gave us estimates for both. Based on the estimates, we decided to have the roof replaced and at the same time, the gutters would be repaired. The roof looks good, however, we have not had any heavy rain since that time to confirm the gutters are fixed. We put down a 1/3 deposit on the roof and have not received a copy of their signed contract nor the 50 Year Transferable Warranty, which was the selling point of having the new roof put on. The morning the workman showed up to replace the roof, they asked my husband for more money up front. He said no, that in compliance with the contract, they would get the balance after the roof was replaced - that is what we did. They have been paid in full. We have tried to reach Jack Walker, the owner of Home Pro Roofing & Remodeling, since the roof was replaced and we have been unable to reach him via his office and cell phone numbers."

"FD folks seemed  good on the front end of this job, doing the demolition, removing damaged materials and placing the drying machinery.  After several days, they monitored the humidity and removed the equipment. However my insurance agent felt that they placed more fans and dehumidifiers than were necessary.  Additionally that those fans and dehumidifiers selected were more powerful than was needed.  
When they removed some wet carpeting and padding, they used a much larger vehicle than was needed for that volume of material.  In other words at every turn they seemed to take options to push up the cost of the job.
As a layperson, I can't know for sure what is the accurate and necessary number and type of machinery, but this is the second time that such issues have come up on a Flood Doctor job.  I then go through a fairly drawn out period of dispute between the insurance agent and FD and I have to try and mediate between them.  
Another issue that came up is that FD technicians moved some ceiling lights in the remediation process, but then misplaced or lost the screws that held those lights in place.  This ended up being a big problem as the screws weren't in stock, had to be special ordered taking 6 weeks.  I had to get an electrician to re-install them, when a handyman had tried and failed.  FD refused to take responsibility both for having lost the screws originally and also for any reimbursement of the associated costs to replace them and reinstall the lights.
At one point in our back and forth on this, they made indirect threats related to debt collectors and associated impact on my credit record.  Despite these remarks, at this point I have made my final payment, but minus a portion of the cost for the ceiling light issue.  I am waiting for them to cash it.

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"I called ahead to make sure available on Labor Day at 10:00 A.M. , assured it was possible.r Labor Dy I made sure all furniture was moved before 10:00 10:30 Received text, saying technician overslept, (citing after all it is Labor Day, many folks slept in) ETA for 11:05 / approx 11:15 received email/text from president/owner??? saying should arrive 11:30, technician arrived shortly after /11:30 - 12: 30 tech unload equipment and spent time selling me via video on cell phone the results an updated service would provide & rationale for service, +added cost. I opted for service felt pressure to do so at that time, didn't want to rearrange schedule for another time. Finally cleaning started at 12:45-1:30. Told it would take 6 hours to dry; checked at 7:30 still damp-moved items back around 11:30 (All this change in schedule forced me to rearrange previous schedule, expecting to start at 10) - cleaning was good, but consideration of shift in previously planned schedule rates an F."