Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Ithaca, NY

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."

"From the time we first reached out for an estimate to the time the project was completed, George patiently answered all of our questions, and was very clear about the work that would be done, and when. George, Jess and Austin helped install the water control system - they did phenomenal work, and it was all wrapped up in three days. We highly recommend Superior for any work you might need for your basement!"

"Woodford brothers did a great job waterproofing my basement. There estimate was right on par with other companies and actually a bit lower. The workers were very professional and very respectful of my property and house. Shoutout to Hunter who answered all questions thoroughly and didn’t mind at all how many I had as he was working! They showed up on time and worked all day, barely taking breaks. And so far, and we’ve had a few rainy days, we have had no water in our basement. I would not hesitate to recommend Woodford Brothers."

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

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"We had a water issues in our basement for many years so I called several places to get a quote for the repair. Ron came and explained me clearly what's the issue was and offered much reasonable price for the repair than any other places. The day for the repair went smoothly. All the workers were professional and got their job done. This was done 2 years ago and I haven't see any water issues ever since. Ron is knowledgeable and easy to talk to, I would highly recommend this company to fix your water issues in a basement!"

"Everything was exceptional!"

"Wow! Roofers were here at 7 AM and left at 7 PM. New roof done and they cleaned every square inch of driveway, yard and porch. Two gentlemen from the Honduras and one from Mexico. They were the sweetest, most polite and hardworking guys. My roof looks great. Allstate will be installing new gutters in a couple weeks. Highly recommended for price and workmanship. Me and my husband are very happy!"

"I put a lot of time into my decision of who would waterproof my crawlspace. I had multiple companies come and give estimates. At the end highlander had their best price and a guarantee. Going in I felt confident in my decision. But once the work was done all of the good feelings were gone. From constant miscommunications between sales, workers and bosses. The original work didn’t even fit the original plan. The backyard being more dry as a “result of the pump” never came to fruition. After round 1 of the work all they managed to do was flood the front of my home and make a waterfall in my crawlspace. Round two they fixed the discharge, but when I was told in the estimate that the high end of my home wouldn’t accumulate water because the pump in the low point would collect it and discharge it first. Asked salesman what if it doesn’t he eased my mind by saying “that’s what the warrant is for we would cover it” fast forward to second rainfall after work was corrected and boom standing water everywhere in high end of crawlspace. Then told by the boss they won’t touch it without charging more since not covered by warranty and given salesman stated they don’t charge extra no matter what they find. Turns out the 8600 dollar investment I made was a complete waste and now I’m left with a crawlspace that still floods and if I want it repaired by them it’s another 6000 dollars. But why would I trust a place I’ve already had comeback twice. I wish I could rewind a month and pick one of the other companies, I won’t name any so no one thinks this review is an ad for someone else. My advice is stay away from highlander and don’t trust what they say unless it’s in writing. Now I almost feel trapped as if they have to finish the work but I have little confidence they wouldn’t be out again after the next rain. Only positives are they respond timely and are polite while describing how you were basically deceived. Worst investment I’ve ever made."

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