Get matched with top carpet installers in Jamestown, RI

"They were very helpful in selecting the product because they knew a lot of information and they weren't pushy in any way, very helpful about explaining about flooring which I didn't know anything about. They came out very quickly to do measurement of the area, so it was easy and helpful, gave me a quote and were willing to work with me on reducing that quote. They have added in some things that I didn't knew about, so that was helpful and I believe they told me that it will take longer than they actually did get the product in, so it came in quicker."

"We've used State Rug for cleaning our rugs for years, as well as in-house carpet cleaning.  Good work, fair price, and very professional. <br />"

"Very well. They let me bring home samples so I could look at the options in the space where the rugs would be installed. They sent someone to measure, discuss options, and give me an estimate. And then the installer came and did a wonderful job. I would definitely use them again."

"After the carpets dried, I noticed the Tech did not overlap his cleaning head enough on each pass. What was left on our tan carpets are darker colored stripes where the edge of the cleaning head was pulled along. <br /> <br /> After posting this review, I called Jimmy Stuarts to see if they would help me resolve the streaks on the carpets. <br /> <br /> I was greeted with a friendly receptionist who seemed to already be aware of my issues and forwarded me immediately to a manager. The manager explained that the streaking sometimes happens and they would be happy to come out and address the two rooms that had the issues. <br /> <br /> He further indicated that Angie's List reviews were important to them and he had wished I had called before posting. <br /> <br /> Aside from the initial streaking problem, I give Jimmy Stuart's full credit for how they handled the follow-up. The Tech arrived on time, was friendly and did a fine job removing the streaking in the carpet with his cleaning equipment. <br /> <br /> Overall, I was happy with how the company responded to my request for a follow-up. These service issues can happen to any company, it is how they respond to them that shows the character of the business. I would recommend Jimmy Stuarts based on their response. <br /> <br /> The initial review has been adjusted to reflect the how well the company handled the follow-up."

"They had an excellent variety of carpet. They did a very good job installing the carpet. They were neat and cleaned up after themselves. Their carpets were high quality but for a very good price."

"I’ve now taken 2 antique Persian rugs to Rustigians. The Rustigians team impeccably cleaned and repaired the first at a very reasonable price. I had just purchased the second at auction, and Edie from Rustigians immediately noticed numerous issues with the condition of the rug. She methodically walked through, explained, and documented them, and helped me communicate with the seller. She did this for no fee, and her team even carefully packed the rug when I decided to return it. Such great service - I’ll be proud to continue to use Rustigians for all my carpet needs."

"Ideal Flooring did a fantastic job. They removed old carpet and replaced it with new vinyl flooring. We are very pleased"

"THE NEW CARPET LOOKS REALLY WONDERFUL IN MY HOME. NOTHING WENT WRONG WHILE THEY WERE INSTALLING IT. THEY WORKED HARD TO GET EVERYTHING LAID OUT RIGHT AND GOT THE JOB DONE."

"I’ve used them once. I’m not sure if I’ll bring them back. Of course, it’s a big national chain. They just did a perfunctory job. I’m not one of these customers that has their carpet cleaned every 6 months. It was a perfunctory job, they were in and out in a couple of hours. They seem to do an okay job, but nothing that stands out. They were fast. They came when they said they were going to come, so I guess that was punctual. The overall impression I had was a “B”, but they weren’t an “A”. They didn’t wow me. I want to try a different carpet cleaning because the other company is better rated on Angie’s List."