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"Alex from Almanac Refrigeration Services was super professional. I admire his honesty. After checking out our dishwasher he told us it might be better just to buy a new one. After checking prices we decided to have him do the work. He scheduled us very quickly, texted us with ETA and was right on time. He answered our questions and stayed focused on the work. Alex inspires confidence and I will definitely use him for future projects. Thanks Angi for finding Alex for us."

"It went great!! I was very satisfied and pleased with the services provided."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"The work was exceptional and surpassed our expectations. The reason for this was the skilled men who were sent. The head of the crew was Marvin and he was constantly checking the work. When something didn’t meet his standards, he showed them what needed improvement and saw to it that work met his expectations."

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

"Job completed"

"Robie, is a true professional. He arrived on time everyday. He finished all work within the quoted time frame. I will definitely hire Robie again."

"Craig is doing a great job."

"It's hard looking for the right person to do anything handy in your home, let alone a major three-bathroom remodel. I met with four contractors before I chose Louisville City Handyman (LCH), one whose reputation deemed them experts in remodeling 100-year-old homes in my neighborhood. Their quote was very close between LCH, but what sold me on LCH was how the contractor, Keenan, communicated with me during the quote assessment, and I am so glad I decided to move forward with him. Keenan was highly communicative, ALWAYS punctual, showed up every day (for over three months), gave up-to-date updates every week, cleaned up after every shift, and on top of all that, he was really pleasant to be around. I work from home, so we interacted daily. His creative problem-solving skills amazed me. He has this great ability to provide the highest quality of work even when something unexpected comes up, which often happens in houses as old as mine. He focused on delivering my vision, never looking for shortcuts or the easy way to do things. For most people, the longer they're in business, the more they lose integrity in their work. As the years go by, I'm certain that won't be an issue for LCH. I caught Keenan standing back and looking at what he and his team had accomplished after completing the job. People like him and companies like Louisville City Handyman are rare these days. I would, and have, recommended them to everyone. As we continue to remodel our home, LCH will be top of mind."

"Assessment service: Prompt response and capable service rep who assessed the problem and researched a solution. Needed replacement part was no longer available. Satisfied with the service and advice."